I've had a contract with this company for over 5 years. They replaced my AC 3 years ago, but as of last year there have been issues. I've needed to wait until it's been warm for them to come out, so I've tried to be proactive and schedule something. I've made two appointments that led to a no call no show. I've left two voicemails, because nobody answers, that have never been responded to. This has been within the span of 6 months. I now have no choice but to schedule and PAY for Jarboe's since I am getting no response from Decker and Sons. Consider my contract TERMINATED.
I would definitely recommend.They gave an honest quote that was much lower than other companies. The work was done quickly and cleanly. Glad to support a local family business instead of these large franchises that are just trying to make as much money as possible off the consumer.
After receiving some varying opinions to fix a mini-split unit, we found Decker & Sons who were able to identify and fix the problem quickly, efficiently, and affordably. Their communication was clear and helped us understand the issue at hand and how it was resolved. Would 100% recommend for installation and/or repair!
He came immediately on our emergency service request on this Christmas eve, while other companies did not even answer the phone, and provided quality services with a reasonable price. We truly appreciate his service on our heating system.
Great company called because my ac went out today and a very hot day. They were out within hours and got me hooked and back up running super fast. Went over and beyond the job and was going to help me carry in a heavy box on my porch. And sweet person he was played around with my golden retriever while I was trying to get my payment made out. Can’t say enough good about this company. Highly recommend them
Hot summer day our air goes out. Called a few places but Decker & Sons was able to get out same day. They were prompt and on time and the rate was very reasonable for the work done. We appreciated all aspects of the service and will look to use them again in the future for our heating and air needs.
I had a fantastic experience from top to bottom! I called Decker & Son's on a recommendation from a friend, and they made a same day appointment. I had to reschedule for the next day, and it was no problem. Brian came out and fixed the issue in no time. I watched everything he did, and he never seemed aggravated and answered all my questions. I never felt uncomfortable and he never talked down to me. I can't tell you as a woman how much I appreciate that! To top it off, it cost me way less than I was expecting. I will definitely call them for any of my HVAC needs in the future.
Our AC unit quit running on a 97 degree day and I called many places trying to find someone as soon as possible. Called Decker early the next morning and was told they could have someone here within an hour. Two places were going to charge $100 just to come look at our unit, one place stated they could not work on it because they didn’t install the unit. The price of fixing the unit was so reasonable. They will be our first call whenever we have heating and cooling issues.
Rachel Candella
I've had a contract with this company for over 5 years. They replaced my AC 3 years ago, but as of last year there have been issues. I've needed to wait until it's been warm for them to come out, so I've tried to be proactive and schedule something. I've made two appointments that led to a no call no show. I've left two voicemails, because nobody answers, that have never been responded to. This has been within the span of 6 months. I now have no choice but to schedule and PAY for Jarboe's since I am getting no response from Decker and Sons.
Consider my contract TERMINATED.
Josh Reed
I would definitely recommend.They gave an honest quote that was much lower than other companies. The work was done quickly and cleanly. Glad to support a local family business instead of these large franchises that are just trying to make as much money as possible off the consumer.
Michael Hill
After receiving some varying opinions to fix a mini-split unit, we found Decker & Sons who were able to identify and fix the problem quickly, efficiently, and affordably. Their communication was clear and helped us understand the issue at hand and how it was resolved. Would 100% recommend for installation and/or repair!
Youn-Kyung Kim
He came immediately on our emergency service request on this Christmas eve, while other companies did not even answer the phone, and provided quality services with a reasonable price. We truly appreciate his service on our heating system.
Jessica Schramm
Great company called because my ac went out today and a very hot day. They were out within hours and got me hooked and back up running super fast. Went over and beyond the job and was going to help me carry in a heavy box on my porch. And sweet person he was played around with my golden retriever while I was trying to get my payment made out. Can’t say enough good about this company. Highly recommend them
Cheese
Hot summer day our air goes out. Called a few places but Decker & Sons was able to get out same day. They were prompt and on time and the rate was very reasonable for the work done. We appreciated all aspects of the service and will look to use them again in the future for our heating and air needs.
Ilyssa
Super nice guy. Got right on the job. Even checked his own work before leaving
Came out the same day I called SOS
Tiffany Cooper
I had a fantastic experience from top to bottom! I called Decker & Son's on a recommendation from a friend, and they made a same day appointment. I had to reschedule for the next day, and it was no problem. Brian came out and fixed the issue in no time. I watched everything he did, and he never seemed aggravated and answered all my questions. I never felt uncomfortable and he never talked down to me. I can't tell you as a woman how much I appreciate that! To top it off, it cost me way less than I was expecting. I will definitely call them for any of my HVAC needs in the future.
Raymond Goines
I had arrived just after closing time. Owner was still outside but was kind enough to take time to help me out with a couple of parts
Devon Gilbert
Our AC unit quit running on a 97 degree day and I called many places trying to find someone as soon as possible. Called Decker early the next morning and was told they could have someone here within an hour. Two places were going to charge $100 just to come look at our unit, one place stated they could not work on it because they didn’t install the unit. The price of fixing the unit was so reasonable. They will be our first call whenever we have heating and cooling issues.