It's all about the up sale with this company. They'll come in and tell you all kinds of things wrong with your system, but after a second opinion, it's all BS. Also charged me $500 for 4 lbs of freon. Never again. Go with smaller family owned companies.
Kasey came out today. He arrived early and with a smile on his face! I love when he comes because he’s always so nice and friendly and always kind to all of my animals! Very efficient service, honest and gets the job done!
I woke up to a 59° house & called One Hour A/C & Heating. Todd, the service tech, arrived in a couple hours & got my heater fixed & running. He was nice & knowledgeable. I thought the price was pretty high, even with my Club Member discount, but my heat is on & working. I give One Hour a thumbs up.
River City One Hour has always been prompt every time we have called. The technicians are professional and personal. They do a wonderful job of explaining what needs to be done and are up front with costs. Highly recommend.
Darren was both efficient and effective - explained some information about filters to me that I have not previously heard. He even changed a filter I have difficulty reaching. He answered my questions, and did not talk down to me. That's important. I really enjoy having a maintenance plan like this.
Professional, knowledgeable service. The technician was on time and did an amazing job. He explained the service performed to us in a way that very easy to understand. Would definitely recommend them for all of your ac/heat needs!
Bobby was very professional and answered all of our questions. He asked some very good questions of his own; climbed in the attic and looked the furnace over. He fully explained the situation in detail and provided estimates on two options for removing and replacing our furnace.
At first I thought this guy was plum out his mind ; but after we begin talking he was over helpful! I just couldn’t ask for more great assessment noticed every thing that was wrong persistent and got it done! Great job Russell
One Hour technicians came in for their annual check up and discovered a serious CO leak from a crack in the gas heat exchanger. Within 24 hours of the discovery a completely new AC and Heating system was installed. It pays to be a member of their One Hour premium maintenance program. The service was exceptional.
Every tech that I have seen through one hour has been polite, professional, and efficient. Britt has done several of my check ups and is always ontime and professional.
RP225
It's all about the up sale with this company. They'll come in and tell you all kinds of things wrong with your system, but after a second opinion, it's all BS. Also charged me $500 for 4 lbs of freon. Never again. Go with smaller family owned companies.
Christine Rabalais
Kasey came out today. He arrived early and with a smile on his face! I love when he comes because he’s always so nice and friendly and always kind to all of my animals! Very efficient service, honest and gets the job done!
Becky Z
I woke up to a 59° house & called One Hour A/C & Heating. Todd, the service tech, arrived in a couple hours & got my heater fixed & running. He was nice & knowledgeable. I thought the price was pretty high, even with my Club Member discount, but my heat is on & working. I give One Hour a thumbs up.
Jason Losness
River City One Hour has always been prompt every time we have called. The technicians are professional and personal. They do a wonderful job of explaining what needs to be done and are up front with costs. Highly recommend.
Nancy Broussard
Darren was both efficient and effective - explained some information about filters to me that I have not previously heard. He even changed a filter I have difficulty reaching. He answered my questions, and did not talk down to me. That's important. I really enjoy having a maintenance plan like this.
Holly Rogers
Professional, knowledgeable service. The technician was on time and did an amazing job. He explained the service performed to us in a way that very easy to understand. Would definitely recommend them for all of your ac/heat needs!
Don Jones
Bobby was very professional and answered all of our questions. He asked some very good questions of his own; climbed in the attic and looked the furnace over. He fully explained the situation in detail and provided estimates on two options for removing and replacing our furnace.
Latherio Davenport
At first I thought this guy was plum out his mind ; but after we begin talking he was over helpful! I just couldn’t ask for more great assessment noticed every thing that was wrong persistent and got it done! Great job Russell
Don Duga
One Hour technicians came in for their annual check up and discovered a serious CO leak from a crack in the gas heat exchanger. Within 24 hours of the discovery a completely new AC and Heating system was installed. It pays to be a member of their One Hour premium maintenance program. The service was exceptional.
Jessica Hamilton
Every tech that I have seen through one hour has been polite, professional, and efficient. Britt has done several of my check ups and is always ontime and professional.