The customer service was superb. The store was in excellent condition and the staff was very welcoming. Kudos to Ms. Cynthia.. Awesome Customer Service
Problem is that Grainger no longer has the products in stock. The reason I have used them for so many years is bc they had what I needed right then and there. That's why I didn't mind paying a premium price. Now the prices are the same but everything needs to be ordered.
Easy to access, professional y courteous staff--we purchased a culvert at Grainger after pricing it at Tractor Supply y Lowe's. Grainger was half the price y charged no shipping! My wallet appreciated it 💰
Customer service is horrible! One hand doesn't know what the other is doing. When you call their local phone number you actually speak to someone in another state that is unable to get in touch with anyone at the branch you ordered from. They emailed me that part of my order was discontinued so I ordered a different product. Then the discontinued product comes in for pick-up. The other part of my original order, that should have come in by May 5, is now expected to come in by May 17. I placed this order on April 19. This is the most disorganized company I've had the displeasure to deal with!
Tiffany Garth
The customer service was superb. The store was in excellent condition and the staff was very welcoming.
Kudos to Ms. Cynthia.. Awesome Customer Service
Dudley Boudreaux
Ryan and Landon were very patient and professional and went above and beyond their normal servicing. I truly appreciated the help in every way.
Ryan Wilson
Problem is that Grainger no longer has the products in stock. The reason I have used them for so many years is bc they had what I needed right then and there. That's why I didn't mind paying a premium price. Now the prices are the same but everything needs to be ordered.
Cheri' Ben-Iesau
Easy to access, professional y courteous staff--we purchased a culvert at Grainger after pricing it at Tractor Supply y Lowe's. Grainger was half the price y charged no shipping! My wallet appreciated it 💰
Ellen
Customer service is horrible! One hand doesn't know what the other is doing. When you call their local phone number you actually speak to someone in another state that is unable to get in touch with anyone at the branch you ordered from. They emailed me that part of my order was discontinued so I ordered a different product. Then the discontinued product comes in for pick-up. The other part of my original order, that should have come in by May 5, is now expected to come in by May 17. I placed this order on April 19. This is the most disorganized company I've had the displeasure to deal with!
Devin Steib
Great and quick service. Will definitely be back in the future.
David Billiot
Ryan did an awesome job went above and beyond.
Eugene Kilpatrick (Gino)
Helpful knowledgeable and can get you the same thing you need quickly if not right then and there.
Andrew
The ultimate stop for a contracter. I'm in automation/controls and they've got all I could need
Eugene Thornton
Great service, had the product in stock.