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Gassco Inc Reviews - 37

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Radosta

We asked several companies to give us estimates on installing a new whole-house ductless heat pump system. We were worried because the system we currently had was installed poorly by a company that talked a good game but did such a horrible job that there was no way to repair it. GASSCO’s estimate was by far the best one, and it included all the steps and timelines for the work. Bernie and Nathan and the rest of the team explained what they were doing every step of the way. They were extraordinarily careful and respectful of our neighbors’ space and their sleeping babies, and worked around our stranger-phobic pup. When there was a little hiccup with the install, Bernie responded immediately and made it all right. From start to finish they were friendly, on time, took the time each day to do a thorough cleaning, and in every way made things as easy as possible. We definitely recommend them to everyone.

Christopher Ingalls

Excellent and professional service, and we're very satisfied with our new unit.

Having recently moved into our new condo, we found our old heat pump (that handled AC and heating) was extremely worse for the wear. It did not produce AC, barely produced heat, & had excessive physical wear/tear since it was built in 1983. Gassco disposed of the old heat pump, damaged ducts in our attic, and air handler so we could start fresh.

The new ducts and air handler they installed in our attic are so much more well organized and better designed to distribute airflows throughout our condo. They painstakingly worked to achieve this impressive organization (including test after test to make sure they got it right) over the many hours I watched them dedicate to the task.

The outside heat pump was equally impressive, as they completely removed the old unit, electrical lines, and refrigerant lines from my crowded deck, then installed new ones at the edge of my yard. Moving the unit off the deck was a much-desired feature, as the old unit took up way too much space. We want to enjoy that space & entertain friends on it. The new refrigerant lines (running from ground to attic) were covered up cleanly along the side of our condo with a brown metal enclosure that matched our rain gutters. It simply looks like we have 1 more rain gutter on our condo, no unsightly wires/pipes.

The technicians were extremely professional, friendly, knowledgeable, and hardworking. They explained exactly the type of equipment we needed, how long the work would take, and answered any questions we had along the way with a friendly smile. I cannot overstate the strong work ethic they demonstrated. I will definitely recommend them to friends and family.

Laneice Womack

I am surprised more reviews are not listed. Our furnace stopped working after installing a Google Nest Learning Thermostat. I have no bad words to say about the Nest but it seemed to not be compatible with our old unit. The furnace stopped pushing out hot air on Monday. Called Gassco Bernie came out the next morning did a diagnostic test. Turns out new furnace. The old one was getting up there in age 15 1/2 years old. Bill (the owner) called me less than half an hour after. New furnace installed same day with a full crew. Job was done efficiently, crew were wearing masks and followed COVID protocols, and cleaned up. Within 5 hours we had a new furnace. I like to say we got the TESLA of furnaces. Definitely an upgrade to what we had. Bill explains everything if you have questions. Tells you the prices right out front and has great communication. The best news was our furnace quote was priced with a new Honey T6 Programmable thermostat and a carbon/smoke detector in the basement. Added prize a $1,000 rebate on the furnace. After our furnace was put in I called Bill the next day because of a buzzing sound I heard. Not only did he come out once but twice. This is personal service at its best. You can't go wrong with this company. Support small and local businesses. Side Note: Bernie installed the old furnace. It was prior to us buying the home. Just shows the commitment of the company by keeping qualified staff on board.

Danny Hettler

Fantastic company to work with. Extremely knowledgeable and professional. Gassco takes the time to provide a quality solution with a great price. Highly recommend using Gassco for any HVAC needs.

Samantha Hughes

Their technicians are very thorough. I like that they didn’t try to upsell on parts I don’t need. Having said that, they can be a bit more expensive than some. But you get what you pay for!

Jon Hughes

I don’t trust anyone else but these guys to get the job done. They’re honest and hardworking, and it really shows. I recommend them to anyone and everyone who asks me.

Alexandra Cleary

The Gassco team was so great...responsive, professional, and our heating/AC is working great! Highly recommend.

David Ward

Gassco removed my old cast iron radiators and boiler and installed a Mitsubishi VRF heat pump system for my whole house. The entire experience was excellent from the first meeting through installation and clean-up and training. I would highly recommend them!

Jeff Weidenaar

Great experience from start to finish--professionalism all the way. They installed a combo ducted/ductless heat pump system, replacing an oil heater. Quality workmanship, solid communication with us during the process, no hiccups on the billing or rebate process. A special shout-out to Bernie, who led the crew so capably. And of course, thanks to Bill for leading the way.

Sarah Gardner

We recently had Gassco install a new furnace for us and they did a great job. We shopped around and their quote was the most competitive and they were able to install within a few days. Very happy with their responsiveness and service!

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