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    Control Point Mechanical, Inc. Reviews - 50

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Diane Maxwell

    My family recently had Control Point install a mini split system in our home. We received several quotes from different vendors but Control Point was by far the most knowledgeable and offered the best options. We were very pleased with the install and the system works great! The customer service was exceptional. The owner, the technicians and the customer service specialist/dispatcher were all very helpful, friendly and knowledgeable. We highly recommend Control Point Mechanical and appreciate the level of service they provided.

    Joe Volpe

    Nick and his team and Control Point were great. We had heat pump mini-splits installed, and the work was professional and fast. The whole team was very responsive and helpful. We can't recommend them enough!

    Bill Lasoskie

    We recently had Mitsubishi mini split units installed for our entire house. The owner Nick and team at Control Point Mechanical were terrific!
    Nick was professional and thoughtful with his approach to the job. He educated us on the process and showed us several options that would best fit our needs.
    The installers Zander and Marty were rockstars! They were both professional and responsive. I had several specific 'asks' with the install and they met every expectation and walked me through the process. They started and finished on time and were great at giving recaps of where they were along the way.
    Needless to say, we are extremely pleased with hiring Control Point mechanical and are now enjoying the new mini split system!

    Brett Hannah

    We bought a house in 2021 with a older furnace so weren't really sure how much longer our furnace was good for. Control Point took the time to walk us through what was important and gave us options that made sense. Our Technician Kenny was super friendly and knowledgeable, did a full service to our furnace and A/C unit now everything is running tip top. I will definitely be using Control Point in the future. I highly recomend these guys!

    Lori Carless

    Nick and Tom were super friendly and professional. We had 4 units installed and one compressor (double fan). Everything works great and they helped us get the largest rebate.

    Steve E.

    Just completed a whole house heat pump installation. Nick was great to deal with from start to finish. He worked with us to develop a plan we were comfortable with and which also met criteria for the MassSave rebate. Installation team (Joel, Kevin and Evan) were competent, neat and polite. Complete installation took 4 days which is exactly what was predicted. Very pleased with the complete process and result.

    Tina Burton

    Nick was super responsive and professional. He helped us find the right heat pump system for our home and assisted with the loan application process to make it easy. When it came to installation, his team was great. Zander and Marty were punctual, friendly, professional, and took pride in their quality work. Our system looks and feels great!

    Katie Meyer

    We've used Control Point for several kinds of jobs; capping off a gas line to a dryer, servicing our AC, servicing our furnace. They are always punctual, professional, and courteous. They do a great job and are a pleasure to work with. Most recently, Kenny serviced our AC and furnace. He was knowledgeable, professional, and friendly and made a point to answered all our questions and explain everything. We will continue to use them and definitely recommend them!

    Fourteen South Street

    Control Point installed brand new Mitsubishi split type air conditioners for my parents. The experience was truly five stars starting with Nick, the owner. When he came to the house to give us a quote, he came prepared. He was friendly, extremely knowledgeable and explained the entire process in a way we could all understand. He figured out exactly what type of system would best fit their needs. Duriing the install, the technicians, Zander & Marty, were professional, friendly, courteous, clean and helpful too. We are happy we went with Control Point and highly recommend them!

    Maureen Letendre

    Nick and his team have been servicing my HVAC system for over 14 years. Recently, I asked him to give us a quote on a new furnace. He gave us several options and spent quite a bit of time in our home education us about the pro's and con's of each. He never tried to "sell" us anything, instead he made a recommendation with no pressure whatsoever, which was greatly appreciated. Thanks to the time he spent with us, we very were very comfortable making our choice, which happened to be the one he recommended.

    His installation team, lead by Jake, was amazing. They arrived on time, with great respect for our property and our comfort as they we doing the installation. The worked efficiently, quickly and as quietly as possible. The installation took 2 days, which we didn't think was an issue, yet the apologized several times and offered to bring in heaters if we needed. them, which we did not.

    Using a heat pump system for the first time includes a learning curve and they have been very responsible and responsive to our needs

    We highly recommend working with Control Point Mechanical.

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