Alpha Mechanical Corporation

Several days ago when it was 90 degrees outside my A/C stopped working. I called Alpha Mechanical. The next day a mechanic arrived. He figured out the problem and spent about 4 hours fixing it, which was way past his work shift. The A/C is now working perfectly. I appreciate the quick response, the thoroughness and professionalism, and a fair price for service. I would recommend Alpha Mechanical to everyone.

Viktor, Brighton

MINUS ZERO

Called because of leak in my furnace. Got a recommendation from another Watertown company.

i wish I had read the reviews.

My furnace is still leaking. Technician wanted money the same day. I was told companies have a 30 day warranty and usually bill customer.

Secretary was very rude and disrespectful. Wanted to send the technician back but wanted more money to fix the still existing problem. We declined further work.

Never use this company because they are very unprofessional. A nightmare.

I start by saying that if there were the possibility of reviewing Alpha M. with ZERO stars, I would.
I called Alpha Mechanical three weeks ago to request to have my A/C check because the air was blowing out warm and the owner by the name Adriana, was impossible to talk to; She said to me that the reason the air was coming out hot was because the temperature was too cold outside. She even said to me that " No one in Massachusetts has the A/C except me" also that the A/C at her house wasn't even on either.
So at this point, I got so frustrated and decide to hang up and waited for next time because at this point I knew I wasn't going anywhere with this lady. A few weeks later I called back again because the temperature outside went up and my place was humid and super hot, so as soon as she recognized who I was she started with the same none sense talking about the reason the A/C doesn't get cold is because the temperature outside wasn't hot enough for the A/C to kick in and when it gets to certain degrees outside the A/C starts working. She also said that no one else has it on, she even checked the temperature in my área and said that the temperature was 72 degrees when in reality the temperature was 82. She also said to me "Is NOT like you are going to die" The owner Adriana is unprofessional, extremely rude, uncaring and poor customer service. She thinks she knows everything, unfortunately, for her I was right she was completed wrong.
Adrianna shouldn't be allowed to answer the phone period. Also she doesn't know anything as she pretends she is. She should stop talking too much and send someone in right away so customers like me are happy instead.
Anyways, This morning she finally did something right, she sent the repair crew in to repair the A/C and they did an Excellent job, at least they’ve treat me with respect.

I will never recommend this place. Hope this warned helps someone consider A/C company who actually cares.

I honestly believe that almost every positive reviews are written by themselves.

From November 18, 2019 to December 16, 2019, because the air conditioner did not heat up, the company’s three inspections cost a total of $590. In fact, the three repairs are less than a month. He should no longer charge, but they are the first Charges will continue for both the second and the third time

My wife was alone with my kids with no heating a few days away from Christmas eve and Alpha Mechanical was the only company that took my call. They were already off for the day but after hearing the problem they sent 2 technicians right away. Give them a call if you want someone who cares

Super incompetent. Used them exclusively for service and repaires. Their "fixes" would not last, on several occasions they sent a technitian who had no clue. The humidifier they installed stopped working after less than a year, their "fix" lasted for one month, and they would not fix it again. Furnice was "fixed" it a way thay that makes futher service more complicated. They will overcharge you not just for service/labor, but for parts as well - $70 for the ignitor that cost $20 in the retail store.

DO NOT USE THIS COMPANY!! HORRIBLE!! After making us wait for 3+ hours after the second booking, they sat in there car for 20 minutes, the passenger was asleep and the driver was texting away. Finally after knocking, I was told they don't work in the rain. Very frustrating to deal with, and customer service SUCKS too. It wasn't like the rain just arrived, it was talked about that for days leading up to the storm. STILL cant figure out how they serviced the house before ours, since it was raining.

The only bright spot out of it was, I found FOTIS HVAC in Belmont. That company is great. Highly recommended. ( I don't work for Fotis).

They did HVAC maintenance and signed off on it. One month later AC drainage pipe was blocked. Paid them to repair it. Cancelled 2*twice yearly maintenance.

Gave me the run around to get my fee paid back, which I stupidly paid up front (I still do not have it). Also, unless you phone with basically the intent to hand over money, the staff are surly and uninterested.

Very unprofessional, our AC has an issue which they claimed they "fixed" and costs us $700, then after 2 weeks our AC stopped working again, the mechanic said he "didn't find another leaking" so they want to charge us $700 again, then after 3 days, our AC has an explosion while we are using it!! Very Terrible!!!

My AC was broken and I called Alpha the same day and they came out within a few hours and were able to fix the problem very quickly. Very kind people. Highly recommend Alpha!!