I can't say how impressed I am with the service we just had from Jacobson Heating and Cooling. Our Home A/C was not cooling our house for several days and I called them this morning. They were able to come out that same day and do the repair. Eric, from Jacobson's was here at our house, looked our system over and fixed the issue. He was honest with us, professional and explained in detail what the issue was. The repair was quick and we weren't pressured for any up selling on any additional equipment. It's nice to see a business like this and we plan on using them in the future. Thank you Jacobson and Thank you Eric.
We had central AC installed by Jacobson. Their quote was very reasonable and their service was friendly and professional. Eric, Tim, and Ross did a quick and efficient job. I would definitely recommend giving them a try.
So, Ben was here for our yearly AC checkup and found issues with our 2005 unit (installed by Jacobsons). Explained what was occurring and suggested it was time to replace. We requested someone give us a call and that same day Jeff came out and looked at our system and gave us quotes for 2 different A/C units. No pressure just good info. Did our research then called Jeff and he was able to get us on the schedule that week! Matt and James did great job on install. Hoping this Carrier unit will last as long as the one we replaced!
I called Jacobson today after getting a furnace tune-up from another company. The other company told me I needed a new furnace (and water heater! and possibly air conditioner), and they said I needed to decide NOW or the deal would fall through. I finally got them to leave and called Jacobson. They called me back quickly and gave me the honest truth... They said I'm probably good for a few more years, just need to change the filter more frequently. When the time comes to replace or repair, I'm going with Jacobson for sure! (I spoke with Tom on the phone at Jacobson. Thanks Tom for your honesty! You gained a customer, and I'm telling everyone to use you guys!)
We used Jacobson's for our replacement HVAC in our previous, much larger home 10 years ago. That home required two A/C units and 2 furnaces. In our current home, our 20 year old A/C needed replacement and we got 2 assessments of our needs and quotes. Choosing Jacobson's was easy. Tom was on point, gave practical advice on what made sense for our job and our projected timeline in the home. Their honest approach was appreciated. There are other services that were discussed like furnace and hot water heater replacement. Contrary to the other vendor/salesmen quote, the idea of replacing the entire HVAC system was dismissed as unnecessary, particularly since we replace the heat exchanger on the furnace 2 years ago and we have had no problems. Our installers who performed the installation and did a professional and efficient job, and were a pleasure to work with.
Top notch! The team at Jacobson delivered on all expectations. Had furnace and AC replaced - Mark, James, Greg, and Carl were professional, efficient, and personable. Excellent experience! I am totally satisfied with the process from beginning to end, and I will strongly recommend Jacobson Heating & Cooling to family and friends. Thank you Jeff and team!
James and Michael were our installation team. They showed up at the exact time we were told they would. They immediately got everything set up and ready to install, which included laying down long mats to help keep the floors nice and clean. Both very task oriented, yet also friendly. We were amazed at how quickly they completed the installation.
Jacobson has always serviced our furnace and AC - in our last house and now in our new house. They have provided excellent service and products. Mike and Greg installed our new furnace and AC and were easy to work with and professional.
My new furnace was installed quickly and efficiently and is working fine. The 2 installers, Mark & Carl were friendly, courtious and helpful. thank you ---john.
Called for a furnace that wasn't blowing hot air anymore. The lady that answered the phone was very sweet and attentive in making her notes. Was expecting to have to be without heat for a bit, but surprisingly they got someone out that same day within a few hours. Richard S. arrived, put on his shoe covers and got right to work. He was pleasant and helpful explaining what was happening with the furnace. Got it back running like it should, did his air quality checks, and was out the door after payment (price seemed fair.) Highly recommend this company for your HVAC issues.
Ron Pawloski
I can't say how impressed I am with the service we just had from Jacobson Heating and Cooling. Our Home A/C was not cooling our house for several days and I called them this morning. They were able to come out that same day and do the repair.
Eric, from Jacobson's was here at our house, looked our system over and fixed the issue. He was honest with us, professional and explained in detail what the issue was. The repair was quick and we weren't pressured for any up selling on any additional equipment. It's nice to see a business like this and we plan on using them in the future. Thank you Jacobson and Thank you Eric.
Jason Carrigan
We had central AC installed by Jacobson. Their quote was very reasonable and their service was friendly and professional. Eric, Tim, and Ross did a quick and efficient job. I would definitely recommend giving them a try.
Jeff Larson
So, Ben was here for our yearly AC checkup and found issues with our 2005 unit (installed by Jacobsons). Explained what was occurring and suggested it was time to replace. We requested someone give us a call and that same day Jeff came out and looked at our system and gave us quotes for 2 different A/C units. No pressure just good info. Did our research then called Jeff and he was able to get us on the schedule that week! Matt and James did great job on install. Hoping this Carrier unit will last as long as the one we replaced!
Stephanie Kramer
I called Jacobson today after getting a furnace tune-up from another company. The other company told me I needed a new furnace (and water heater! and possibly air conditioner), and they said I needed to decide NOW or the deal would fall through. I finally got them to leave and called Jacobson. They called me back quickly and gave me the honest truth... They said I'm probably good for a few more years, just need to change the filter more frequently. When the time comes to replace or repair, I'm going with Jacobson for sure! (I spoke with Tom on the phone at Jacobson. Thanks Tom for your honesty! You gained a customer, and I'm telling everyone to use you guys!)
Mark DeLano
We used Jacobson's for our replacement HVAC in our previous, much larger home 10 years ago. That home required two A/C units and 2 furnaces. In our current home, our 20 year old A/C needed replacement and we got 2 assessments of our needs and quotes. Choosing Jacobson's was easy. Tom was on point, gave practical advice on what made sense for our job and our projected timeline in the home. Their honest approach was appreciated. There are other services that were discussed like furnace and hot water heater replacement. Contrary to the other vendor/salesmen quote, the idea of replacing the entire HVAC system was dismissed as unnecessary, particularly since we replace the heat exchanger on the furnace 2 years ago and we have had no problems. Our installers who performed the installation and did a professional and efficient job, and were a pleasure to work with.
Brian E
Top notch! The team at Jacobson delivered on all expectations. Had furnace and AC replaced - Mark, James, Greg, and Carl were professional, efficient, and personable. Excellent experience! I am totally satisfied with the process from beginning to end, and I will strongly recommend Jacobson Heating & Cooling to family and friends. Thank you Jeff and team!
Peg Machuta
James and Michael were our installation team. They showed up at the exact time we were told they would. They immediately got everything set up and ready to install, which included laying down long mats to help keep the floors nice and clean. Both very task oriented, yet also friendly. We were amazed at how quickly they completed the installation.
Marny Danz
Jacobson has always serviced our furnace and AC - in our last house and now in our new house. They have provided excellent service and products. Mike and Greg installed our new furnace and AC and were easy to work with and professional.
J Brubaker
My new furnace was installed quickly and efficiently and is working fine. The 2 installers, Mark & Carl were friendly, courtious and helpful. thank you ---john.
Cris P
Called for a furnace that wasn't blowing hot air anymore. The lady that answered the phone was very sweet and attentive in making her notes. Was expecting to have to be without heat for a bit, but surprisingly they got someone out that same day within a few hours. Richard S. arrived, put on his shoe covers and got right to work. He was pleasant and helpful explaining what was happening with the furnace. Got it back running like it should, did his air quality checks, and was out the door after payment (price seemed fair.) Highly recommend this company for your HVAC issues.