ProTech was amazing! Put us on the schedule right away and made the process of switching to a new AC unit so easy! They worked fast and efficiently even in 90+ Temps. We appreciated all their hard work and will be going to bed in a cool house!
Outstanding service. They were willing to just fix the 18 year old furnace. No questions asked. No pressure sales just letβs fix it. Once I told them I would like to install a new one. They had one in stock and took great care installing the new one. Iβm not from the area. They treat you like family. Prices are fair. But the service is the best. Buy with no fear. They will back up the work.
We had a dryer vent issue and PRO - tech did a great job of replacing the damaged pipes from many years of being used. The dryer is MUCH happier to be running now π
I had John here today for AC maintenance. Exceptional service!! He was professional and courteous. He explained everything very well. I have 20+ years in the industry but I am disabled and I only trust Pro-tech for my hvac needs!!
I had a furnace installed a year ago, then had an Air Conditioner this year. Both jobs were excellent, also had a water heater installed also. This company goes above n beyond! The clean up was also great. Friendly employees!! Iβm glad they have done all my major updates. Nice to have all under warranty also. Thanks again Pro Tech!! You live up to the name!! Iβve already posted the pictures on my Facebook n Sparta page.
I just had a new furnace and water heater installed and the team could not have been better. They explained what they were doing and also reiterated the value of my purchase. I have used Protech for all my recent projects and could not be happier.
ProTech Heating and Cooling came out same day to fix the issue with our AC unit. John our tech, was fantastic. Explained HVAC to us and diagnosed the problem in a very easy way to understand. He proposed a few solutions to us, and we were able to make the call with the best fix, for our budget. No over-selling, no pushy tactics, and incredibly fast and professional service. ProTech and John are the best in service in their respective field in West Michigan! Thank you! ππΌππΌππΌ
My 98 year old Grandmother's heater stopped working unexpectedly. Pro-tech had a tech out the same day to check on the problem. They determined that because of the age and unavailability of parts, the heater needed to be replaced. Justin and Kevin showed up the very next day and had the new heater installed within 8 hours. They were very courteous, professional, and respectful of my grandmother and her space. They took the time to do things safe and correctly, explaining the entire process along the way. They installed a new heat run, an intake and exhaust, condensation pump and line, as well as upgrading out hot water heater exhaust and chimney liner, all in 8 hours. Very effecient, and they left everything cleaner than they found it. They even took time to show me all the work they did, where all the shutoffs were, how to change the filter, etc. I appreciate very much the great quality, fast turn around, and excellent customer service.
I love that when you call a real person answers on the first ring. They service older furnaces without pushing to replace them, which we really appreciated. Of course ours went out during storm, however they were still able to fit us into their schedule. Just going through their reviews, have you ever seen so many five star reviews anywhere? How outstanding do you have to be in this world of complaining about everything, to get so many amazing reviews? They should take a bow. π
Amy Huizinga
ProTech was amazing! Put us on the schedule right away and made the process of switching to a new AC unit so easy! They worked fast and efficiently even in 90+ Temps. We appreciated all their hard work and will be going to bed in a cool house!
William Henning
Outstanding service.
They were willing to just fix the 18 year old furnace. No questions asked.
No pressure sales just letβs fix it.
Once I told them I would like to install a new one. They had one in stock and took great care installing the new one.
Iβm not from the area. They treat you like family. Prices are fair. But the service is the best. Buy with no fear. They will back up the work.
Todd Buskard
We had a dryer vent issue and PRO - tech did a great job of replacing the damaged pipes from many years of being used. The dryer is MUCH happier to be running now π
Kevin Kraker
I had John here today for AC maintenance. Exceptional service!! He was professional and courteous. He explained everything very well. I have 20+ years in the industry but I am disabled and I only trust Pro-tech for my hvac needs!!
Donna May
I had a furnace installed a year ago, then had an Air Conditioner this year. Both jobs were excellent, also had a water heater installed also. This company goes above n beyond! The clean up was also great. Friendly employees!! Iβm glad they have done all my major updates. Nice to have all under warranty also. Thanks again Pro Tech!! You live up to the name!! Iβve already posted the pictures on my Facebook n Sparta page.
Mike Smith
I just had a new furnace and water heater installed and the team could not have been better. They explained what they were doing and also reiterated the value of my purchase. I have used Protech for all my recent projects and could not be happier.
Michael McKenzie
ProTech Heating and Cooling came out same day to fix the issue with our AC unit. John our tech, was fantastic. Explained HVAC to us and diagnosed the problem in a very easy way to understand. He proposed a few solutions to us, and we were able to make the call with the best fix, for our budget. No over-selling, no pushy tactics, and incredibly fast and professional service. ProTech and John are the best in service in their respective field in West Michigan! Thank you! ππΌππΌππΌ
Thomas
My 98 year old Grandmother's heater stopped working unexpectedly. Pro-tech had a tech out the same day to check on the problem. They determined that because of the age and unavailability of parts, the heater needed to be replaced. Justin and Kevin showed up the very next day and had the new heater installed within 8 hours. They were very courteous, professional, and respectful of my grandmother and her space. They took the time to do things safe and correctly, explaining the entire process along the way. They installed a new heat run, an intake and exhaust, condensation pump and line, as well as upgrading out hot water heater exhaust and chimney liner, all in 8 hours. Very effecient, and they left everything cleaner than they found it. They even took time to show me all the work they did, where all the shutoffs were, how to change the filter, etc. I appreciate very much the great quality, fast turn around, and excellent customer service.
Susan
I love that when you call a real person answers on the first ring. They service older furnaces without pushing to replace them, which we really appreciated. Of course ours went out during storm, however they were still able to fit us into their schedule. Just going through their reviews, have you ever seen so many five star reviews anywhere? How outstanding do you have to be in this world of complaining about everything, to get so many amazing reviews? They should take a bow. π
Madeline Polega
Had a new water heater installed, and they were very professional and informative! Shoutout to Westley and Zack down at ProTech, great job!