Hamtramck HVAC Supply

The young gentleman who helped me on the phone and in store was great. Helped me get the right capacitor to swap out a universal one someone had previously installed in my condenser. Bonus that they’re open on weekends, very knowledgeable. I will be referring them to anyone I know needing parts moving forward.

Sunday hours on a holiday weekend saved the day. Gus was very thorough making sure I got the correct parts. Very patient and friendly.

Incredibly difficult to deal with over the phone. It's very very hard to get someone who you can actually speak with regarding parts. You're on hold forever and you might not ever get anyone on the phone. Their voice recording says you can text questions to a # but when you text them no one responds. Very frustrating. Their website is extremely outdated and difficult to use as well. If I lived close enough to them I would definitely go there in person. Otherwise they're just very difficult to work with.

I had to get an inducer motor the guys were awesome. They explained everything to me the project went perfect thanks to them

These guys are great! Straight forward, easy to work with, reasonable hours and prices. They went above and beyond to get me parts on a weekend on a 90° day

I stopped in today for a replacement furnace blower motor and capacitor. Jack took the time to help me get the right parts and give me a bunch of tips to get the job done. It was my first time doing a job like this and his advice made the job much easier. Fantastic customer service. Thanks again, Jack.

Great customer service. Called and told them what was wrong with our boiler. They told me what was wrong with the boiler over the phone. They advised me not to buy a more expensive part which was a control board($250). But told me the Transformer ($40)may be bad and try that first. Even thought Hamtramck HVAC could have made more money selling me the control board. They choose to shoot me the less expensive route.. and it fixed our boiler.. Very...Very Cool beans.. Hamtramck HVAC now has a loyal customer. Thank you

Extremely overpriced, price gouging really. Staff member I interacted with was not at all knowledgeable, though that is somewhat expected from a very young person.
Update: fortunately I will not be found in customer records as once I was quoted over $30 for a $4 part I laughed in your face and walked out you probably thought I was desperate and tried to take advantage of me. I ordered the part online.

Thanks to Gus great service.

Hours are very convenient. They were unable to match a part with a serial number so I had to bring the old part in to match it that way. They were able to help, but just as easily could have caused a wasted trip. Place is clean and has a wide variety of parts, but needs better inventory management. They were however very handy in the pinch that I was in. I do recommend the place for appliance needs, but you will need to be specific in what you're asking for.