Kaltec Plumbing, Heating & Air

My service call was due to my fans not turning on the unit outside. After contacting Kaltec I received service within two hours. The Technician asked a few questions and went to work on the unit. He told what was needed and hoped he had the item on his truck. He returned with the new equipment and installed it and the fans turned. Within a few minutes I had cool air blowing once again. I appreciate how quickly my unit was service and the maintenance tips.

Dakota replaced the old toilet water supply valve. He was very quick and took care to not leave any mess behind in our newly remodeled bathroom.

Kaltec charged me a service fee to come out and look at my home AC and said I was three pounds low on R22 refrigerant. They wanted to charge me $349.99/lb to refill it! I called probably 15 different places and the highest was $200/lb for R22. I scheduled a company to come out the next day and charge it for $85/lb.

Would NOT Recommend... Issues with diagnostic fee, offers/discounts on their websites are misleading/unclear. Technician was not a people person at all, cold and not nice. He lied about pricing & what was agree upon before work even started (added 30% more AFTER the repair). $50 part at a store turned into $350 total for a 20 minute job. Left a bad taste in my mouth... Would NEVER Recommend.

They came fast on a Saturday I can give them that. However, the tech assessed my heater came on I thought I had something simple and he recommended me services I declined because I hear my heater. I should have checked the heat before he left its blowing cold air. I call back to see if thats normal and was told the $139.00 is the assessment doesn’t include repairs thats on me but Dakota should have said for your heat to actually work you need this repair versus recommend. The repair in question was almost $700.00. I have a 1 year old in winter in Michigan obviously I would have paid I couldn’t afford it but if that was the difference being warm or not! I had a feeling I was being conned however so I called another company guess who had actual heat in 15 minutes and was told I indeed didn’t need that $700 repair. Also the guy from another company said my exhaust pipe had been moved which could omit carbon monoxide. So not only was I about to be conned my child and I could be dead carbon monoxide is no joke. I won’t say it was purposeful about the exhaust maybe that was inexperience but don’t recommend for obvious reasons.

Dakota and Muhammad were wonderful! They cleaned out our sink and shower drain and they r open and running like a champ. They provided invaluable info about a new toilet and sump pump with battery back-up. That allowed us to make an informed decision about both systems. Their team of 3 men also checked out our boiler heater and air conditioning unit after a power outage. Thx so much! They were very polite, kind, knowledgeable and fast! We would highly recommend! Dakota and Riad returned a few days later to install a lovely new toilet. They were professional, kind, knowledgeable, fast, neat and tidy. Thx so much for a job well done‼️

Dakota was super knowledgeable, friendly and professional! He not only fixed our furnace, but also offered tips on how to keep it ruining at an optimal level. Dakota is a true asset to the Kaltec team!

Got my air ducts cleaned. Awesome to see how clean it became afterwards, not only that but they were quick, kind, on time and efficient. Had lots of questions and both technicians (idk if that’s the right word) were very knowledgeable. Riad and I forgot the others name!

No hidden fees, and they also have a very competitive price compared to other local duct cleaners. Scheduling was made easy on the phone.

Alex A. and his team were fantastic! Respectful, considerate, and professional. They did a great job with my furnace install from start to finish. I appreciated the beginning/end-of-day summaries and their care with using sanitary booties when in the house. I’ll be calling Kaltec in the spring for my AC maintenance.

They came right away to repair a busted pipe. Matt was courteous and professional and they are wonderful job. We’ll be using this company again.