Pat Walters & Sons

I called because my house wasn't humidifying properly. Lorne was able to make it out next-day and did an incredibly thorough job of ensuring our system was up and running properly. He went above and beyond while also taking the time to educate us on what we can do to get the most out of our system.

I would recommend Pat Walter & Sons every day of the week - Lorne was responsive and professional and his expertise was clear.

I had the Service Tech, Greg, come out to assist with a thermostat issue. Greg was so helpful and detail oriented. I highly recommend Pat Walters & Sons for their work quality and integrity.

Love the whole crew here. They are responsive and pragmatic problem solvers. Appreciate that they keep my older Lennox furnace humming along and don’t pressure me to do more than is needed. Lately they fixed a capacitor that blew out with the power surges from the recent ice storm. The techs also seem to genuinely enjoy working for the Walters family, so good vibes all around.

The time came for me to get a new HVAC system installed, so being a member of Costco I went online and set up an appointment. I received the call, got it scheduled, they showed up on time and was friendly. He was here 10 minutes, asked very few questions and said he would get me a quote next week. That was a week ago and still no quote. Luckily for me I contacted Home Depot that same day. Andy's State Wide showed up the very next day, the salesman was polite, super knowledgeable, and sat with me for an hour. He understood what I wanted and gave me a quote on the spot. Matter of fact they came the very next day and installed everything!! The techs were great, they did an amazing job. Not sure why I only got ten minutes of his time, and I'm not sure why I never received a quote. I assume they are not as big as Andy's Statewide, but just be honest, don't leave people hanging. Not impressed at all. Best of luck with your business, but you've got some things to work on and Costco needs to do a better job vetting their contractors.

I've used Pat Walters and Sons for a number of different applications. They installed my furnace and have done periodic service as well. I had a potential flooding issue and called to have someone come out and evaluate it. The visit was immediate and informative and cordial. Highly recommend this company!

They installed our furnace mid winter over a year ago and were great. John provided different options and clearly explained the differences and why some would be better suited to our home than others. We're about to purchase an air conditioner from them as well. I highly recommend them.

Had a great service experience! 18yr old furnace was acting up. PW&S was able to send someone out the same day. Greg was very professional and extremely helpful! He explained each check that he was doing and was able to quickly fix the issue. He was very knowledgeable with our Lennox system and even gave helpful hints on how to optimize our system to perform at it's best. I highly recommend PW&S and will likely use them whenever I need to replace my unit in a few years!

We needed a new furnace and air conditioner and I didn't know what company to go through. I was at Costco and noticed that they had a Lennox display and I was happy to see that because we are always pleased with anything to do with Costco. So after calling their number to set up a consultation, they scheduled Pat Walters and Sons to come out. We are so happy they chose Pat Walters! Our sales person was Michelle and she is professional, knowledgeable and friendly. Moving forward to the date of the install: our crew arrived on time, they were professional and efficient. They had us up and running in less than 8 hours. They cleaned up everything, our system works perfectly, the house is cool! I can't say enough good things about the whole process. Thank you Pat Walters and crew! You guys rock!!

I'm a member of Costco's and called them in regards to replacing my furnace and air conditioner and receive the call from this company. The sales representative was friendly, professional and came to the house on time with a big smile and gave me one of the highest quotes I've ever received. It made me being a member of Costco waste of money if I had to went with this company I found someone with the same product for $1,700 cheaper.
I see by the review people rave over him and they have five stars reviews and I'm sure that they do very professional installed but I found them just to be too expensive with a quote. The company I chose has five star reviews and I have seen their work very professional quickly done.

I recently hired Pat Walters & Sons to install a new furnace and AC and I highly recommend them. They are a most professional company in every aspect. I had the pleasure of working with Barb who guided me through the entire process. The techs were respectful of COVID precautions and were also very responsive to my questions. This is truly a very high quality business.