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Premier Comfort Heating & Cooling Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shelley Prewitt

Stephen was awesome! Made me feel like a priority even though I didn’t have an emergency situation. Very timely and professional! They are my new goto for heating and cooling. Highly recommend!

Norma Sulzberger

The service man was on time and got us ready to go for the summer months! Plus, we had signed up for their scheduled Premier Comfort Heating and Cooling maintenance program and he reminded us they would see us in a few months. He was efficient are friendly yet professional! Thanks to my daughter and son-in-law for recommending them!

Sheldon Blubaugh (LongSnows)

Joe was great. Thoroughly explained the checklist he was running through and communicated during the whole visit. Very reasonable prices. Will be my HVAC business going forward.

Batite Shadowwalker

There was a miscommunication and I thought my appointment was a day earlier then it was but they still came out on the day I thought was my appointment. Everyone I talked with was very nice and professional and their prices was reasonable. I would recommend them to anyone.

April Matusiak

Stephen and Joe were amazing. Very friendly and professional. Explained to me what was wrong with my AC and how they planned to fix it. They even arrived with short notice. Highly recommend.

Julie Brickey

As always, Stephen was on time, worked efficiently, and explained everything to me in terms I can understand. They put our new system in a few months ago and came to service it for routine maintenance. They made sure the system was clean and ready to use. We switched to Premier Heating and Cooling after using another big box company for 10 years and we have truly been missing out! Doing the monthly fee to keep bills regular and to avoid bigger fees at maintenance time is genius! It is comforting to know that we have the same payment each month and our maintenance is covered for the year. Ends up being cheaper than the other company we used too. Thank you for the wonderful customer service as well! The text message reminders and alerts that they are on the way are perfect! Cant recommend you all enough!

Stephanie Bloom

Were able to book same-day service call, and do repairs on site after diagnostic. We went from blind shopping for a solution to a fixed unit in less than 18 hours.
Will definitely call again.

Garrett Hamm

My A/C wasn't working and they were able to get it running quickly. Stephen also took time to answer questions and give tips for maintenance.

Richard McLeod

Very prompt and fair rates. Diagnosed and fixed A/C problem on a very hot day [isn't that when they happen?]. Happy homeowner in North Kansas City.

Tommi Scott

When our heat went out on Christmas Eve, I wasn’t sure what we were going to do. Thankfully I found the info Premier Comfort Heating & Cooling on a Facebook post and was able to talk to Laura who is one of the owners. My heat was fixed in just over an hour after getting in contact with Laura. Just AMAZING response times and customer service especially on a holiday weekend. Thanks again, Laura and Stephen! We are very thankful for you both!

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