Comfort Systems of Montana
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Comfort Systems of Montana Reviews - 64
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Andrew Keizer
Comfort Systems of MT is fantastic to work with. Their customer service, attention to detail and their people were amazing to work with. Steve Harris is on time and does what he says he is going to do. I would and have recommended Comfort Systems of MT to my friends and family. If you need a heat pump. Call them.
Three Pines
Dave was a great tech
He did a Natural gas to propane conversion on a new furnace installation, did the furnace startup and testing and then checked out a new LP fireplace installation.
On time. knowledgeable, efficient, and thorough.
And a nice smiley guy! I have worked with a lot of techs in my construction career, but he was the best by far.
The office staff were on the same level as the tech. Great to work with.
Looking forward to the next project and their participation in making it successful.
katrine evarista
Excellent customer service! Very knowledgeable about my heating system. Explained everything to me. Got me on their schedule very quickly. I can't say enough about how great they are!
Katie Armstrong
Great experience! They were responsive and helped get my furnace installed quickly and at a reasonable price. I used them after having a very bad experience with another company (Mountain Heating and Cooling) so their professionalism and efficiency was really appreciated. Would recommend!
Roberta Mc
Cannot say enough good things about this company! We needed an a/c unit moved, which sounds easy, but actually involves many steps. We called several companies, and literally this was the only company who actually sent someone out to look at what was involved and gave us a reasonable quote right away. Best of all it's a Veteran owned and staffed company, which, we can never do enough to support our Veterans, so that was important to us also! When we told them yes lets go ahead, they communicated with us promptly, sent out Steven and Nate who were professional, knowledgeable and personable, and went above and beyond in every aspect of this task. Later Nate and Dave came out to follow up and check the a/c unit was running well and there were no problems. Absolutely impressed with every aspect of this company and a shout out to Rachel who did an awesome job handling coordinating all the parts of this job. Absolutely recommend Comfort Systems of Montana!
Elaine Huang, MSW, MA
Top notch customer care and excellent service. Wonderful, professional and highly skilled staff. It is a joy to be a customer of Comfort Systems over the last 4 years! Office managers Rachel, Jessica and technicians Kevin and Dave offer impeccable service and really care about their customers. Thanks so much Comfort Systems!
Phillip Journey
This is a great company to work with on any commercial or residential project.They have always met our schedules, work extremely well with other trades, always keep a clean/organized workplace, and are professional at all levels. They have made an invaluable teammate and make success easier. I highly recommend Comfort Systems.
Bruce Smith
Comfort Systems was extremely responsive when our aging furnace failed. They worked diligently to keep us warm while getting a part and trying to revive our unit. When that proved impossible they were able to install a replacement in a timely fashion for a very competitive price. We greatly appreciated their concern for the customer and capable service.
Ted Coté
I have used Comfort Systems of MT for servicing my furnaces at my rental property and my primary residence. Their response time is always good and reliable.
November 2021 Update - A pilot light to our furnace was out at a vacant property in Bozeman. Upon arrival in the middle of the afternoon on a weekday, their technician identified a block in the system, cleared it within 15 minutes, and lit the pilot. All good - UNTIL I was presented with a bill for $369.
They charged an arbitrary amount of $250 to clear the obstruction (probably a dust-bunny) and an additional $119 diagnostic fee for finding the block. In total, the tech was at the property for 32 minutes. Ring camera confirmed.
When I logged a complaint about the amount charged for the basic visit (no parts involved) their Ops Manager defended their charge by saying they often work in dangerous conditions, have highly trained techs and boasted that they do work for the Yellowstone Club. I had expected an industry standard minimum charge of $175 to $250 since he was there for less than an hour. The tech or their office never informed me of the minimum charge of $369.
He told me he would not discount the charge and would send it to collections if I did not pay it.
catherine legge
The team at Comfort Systems of Montana led by Dustin did an outstanding job of installing air conditioning in our home. Because of employees like them, we customers will be recommending Comfort Systems of Montana to all our friends and neighbors. Exceptional work ethic and high quality product--we are so happy with the service that we received from Comfort Systems of Montana.