ACS Plumbing & Mechanical LLC

I had a great experience with Harry and Marc from ACS Plumbing. They went above and beyond to help me with water heater replacement. They were very neat and professional, and they knew what they were doing. They explained everything to me clearly and answered all my questions. They also cleaned up after themselves and left no mess behind. I would highly recommend them to anyone who needs plumbing services. Thank you Harry and Marc for a job well done!

We called Arthur to replace a broken garbage disposal and he was there within two days and exactly on time. He was quick, thorough, polite and professional. Within two days our toilet supply line started to leak and he came the same day we called him. He didn’t even charge for the visit just for the plumbing part. We are so glad to have found Arthur. We finally have a plumber we can trust.

Too many details to even write about. The service was for an A/C replacement, through a home warranty service. A majority of the first couple of appointments were met with delays and excuses. When the owner was finally working on it, I had no choice, because I just wanted this finished, to help, as the customer, to help lift the giant ac unit into my attic. I was told he fired his hvac guy and was doing it from memory, because he could not find help. Once the unit was supposedly done, it leaked and caused damage to my ceiling and light fixtures . The owner did make effort several times to resolve it, without success. Due to the fact he would not relinquish the job and admit he could not fix the problem, the warranty service would not send someone else. He finally agreed and we had to pay out of pocket to have it fixed. The new company advised the drain was installed in the wrong place.We went several days in the summer heat without AC. My 5 and 3 year old could not sleep at night. This job should have been a few day, but turned into 6 plus months. Cut to the end, we brought him to civil court. We won and even then we worked with him and showed compassion, even when it may not have been deserved. The two payments which were agreed upon by both parties and issued by the court, were again met with challenges. The first payment was made and we are receiving excuses for the second. We are forced to go back to court. Moral of the story, at all costs avoid this company. It will cost you nothing but money and time which you’ll never get back. The owners response to this review is incorrect. Final payments were not made and court proceedings are necessary as of 12/21/22. One of two payments was made, however the second payment is 21 days late, requiring legal resolve due to an already issued court decision. Again at all costs please avoid this company.

By far the worst customer service you will ever deal with. Not on time for appointments, wants you to do all the leg work and then still refuses to complete the job. Save your time, money and energy with ACS plumbing and Mechanical. Mark and Art and not on the same page when it comes to scheduling and they could care less if they complete your service request. Go somewhere else if you want the job done right. AVOID!!!

Top notch work! ACS got our plumbing lines flowing wonderfully! Cleared the clog and we are at full force flush again!

Arthur returned my call within the hour. We made appointment for the next day to come over and price out the job. He was on time, very professional and very reasonable with the cost to do the work.
I had him install a natural gas line outside and hook up to my barbecue grill.
Very happy with the job and he cleaned up and left my yard spotless.
I would highly recommend him for all your plumbing needs!!!

Arthur came on time, looked at the kitchen sink to see what was needed for the fix, and went for supplies. He was pleasant, professional, and got the job done quickly. Not only did he check his work while here, but he also checked in later to be sure there were no issues. I was extremely satisfied with ACS and will use them if needed in the future!

Prompt,professional, knowledgeable, helped homeowners understand what the situation was an also how to fix if problem happens again. Gave great suggestions on how to upgrade piping. I would difiantly recommend this company to anyone.

Take precautions for those using this company under a home warranty service request. If you're scheduled to see them, cancel right now. It will save your time and frustration. These folks are not in your favor to get a little piece of gold from the warranty.

Company lacks decency and transparency when it comes to assess any of your plumbing issues knowing that the payout from the home warranty would not be worth their time.

Had this been not under a home warranty, Arthur/Mark will bend their backs for you; guaranteed. Unfortunately, warranty claims is a side gig that Arthur/Mark cares nothing for.

Nothing good comes out from greed.

Marc and the team at ACS quickly diagnosed and fixed my hot water heater. They were prompt, courteous and professional. I would absolutely utilize their services again.