Hoffman & Miller Heating and Cooling

Recently had my central A/C unit replaced. Obtained 3 quotes, Hoffman & Miller was about 20% less than the next cheapest and it was for a Carrier unit which typically rates high. They showed up on time, did the work, cleaned up as one would want. So far I have enjoyed artificially cooled air several times this summer. Michelle in the office was a pleasure to work with.

What an OUTSTANDING job Hoffman & Miller did installing my new central air conditioning unit. I can’t praise them enough! They were professional from start to finish. My 30 year old unit needed replacement. I also had a cooling issue in one room (never cool enough) that no one had ever been able to resolve. I explained this ongoing problem to Dave before the install so it could be addressed. When the project was completed I couldn’t have been more pleased with the outcome. The new AC not only looked terrific, it worked great and the room that never got cool is now as comfortable as the rest of the house! Do not hesitate to use this company for your cooling/ heating needs. They are top notch and their pricing is fair and reasonable. You won’t be disappointed!

Our home lost heat in all but one room. After just moving to the area we weren't sure who to go with. After a quick Google search we came upon this company.

The tech, Rick, got to the house and walked me through what he was doing and why he was doing it. Within an hour he replaced our pump and heat was back on.

Extremely professional from start to finish and on time!

Being a first time homeowner and new to the area I looked for referrals and recommendations for someone to look at my oil furnace. I had dozens of complete strangers recommend Hoffman and Miller, and I immediately found out why. The folks here are extremely kind, helpful, and knowledgeable. The woman I spoke to over the phone was polite as can be, and the technician, Mike, was beyond fantastic. I was extremely satisfied with the work they did and the friendliness that came with it. I can't recommend them enough to anyone who cares to listen.

Was great to do business with. Have 3 furnaces that needed work (one replaced) and I saved more than $1500 by going with H&M rather than the larger regional company I initially had quote the work. Will do business with again.

Quick and fast service! We called because our boiler appeared to be tripped and wouldn't restart. She had me troubleshoot a simple issue it could be to save us time and money. This alone convinced me to use them. We definitely needed service and she got someone out right away since it provides our heat and hot water. He was friendly and quick. We were charged for the part (which they had on hand) and their regular service call, no extra labor fees. We have another minor repair that needs done, and it needs an annual cleaning (both which we knew about) which he simply pointed out. He didn't try and push a brand new unit or a complete overhaul like we've had happen before. We will definitely be calling them again for the other repair and cleaning.

Hoffman & Miller was recommended to me 3 years ago when I didn't have heat on a cold Saturday afternoon and my house was 48 degrees. David was quick to respond and explained what needed to be done to get my furnace up and running along with the costs upfront. I was never happier to have heat again. I also had the install a Carrier Mini-Split unit in my house since I do not have the ability for central air. The installation was completed in one day and you would never have know people were working at my house because they did a great job at cleaning up. I highly recommend Hoffman & Miller for all of your heating, cooling and oil delivery needs.

This whole operation is a scam. After three weeks, three visits and two no shows, we still having the same problem with our heat. They charged a fortune each time they came, including $200 just to turn the temperature up on the furnace, which was not the problem. They lied about one of their vehicles being in an accident to explain one of the no shows, which was revealed when I asked one of them how they were doing after the accident. Each time I talked to the owner (David) or the office girl I was continually reminded that I could be worse off because at least we were able to get our house up to 55 degrees. I was simply to accept the no shows and their inability to diagnose and fix the problem. If I could leave this review in more places I would. UPDATE: On the 4th visit, they were finally able to fix the heat properly. They charged about $1000 for all 4 visits (and 2 no shows). Oh yeah, the owner also threatened retribution if I didn't take down my negative review.

After a couple weeks of two other service providers scheduling us and failing to show up for a no heat issue, I got in touch with the folks at Hoffman and Miller. Richie was at our house the next day and was an absolute rock star at quickly figuring out the issue. Couldn't be happier with the service or the pricing... it's nice to be able to say we have a go-to for HVAC now.

Had a 9 am appointment, they were late, I finally called and they weren’t even close to coming to my home. No call that they were going to be late and this appointment was for an estimate for a complete new central air unit. If they don’t show to get your business…. they’ll never show if there is a problem!