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Jim Dickerson Co Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lucrecia Pena

This company is so great to work with. Very attentive to issues when called and quick to come out! Their technicians are so nice, and friendly, especially VJ. He takes the time to educate and explain which is really important to a first time homeowner like myself. I really appreciate the service received from them each time I’ve had a problem. Thank you!

Alysia C

Brian Boyce was great & very professional. He arrived quickly, found out my issue and gave me the help I needed to move forward. The lady who set my appointment up was very polite and sent someone out right away.

David Page

Super fast and professional service. Installed new A/C unit on a cargo trailer. Completely went above and beyond for this installation. Brian Boyce and VJ were AWESOME start to finish. Explaining the process and completing the job went off without a hitch. These guys are GREAT!!

Can’t leave out Brandon Johnson. Thank you for wiring the unit! Without you we wouldn’t have any power.

Thank you Jim Dickerson Plumbing, HVAC!!!

Danna Gordon

I have never met a nicer smarter technician than Chris Baker! He loves his job and I asked a hundred questions and he answered every one! He also fixed my slow running shower and gave me an excellent tip in how to care for my stubborn toilet! What an incredibly smart man he is!!!!!!!! I had to hug him for all his helpfulness and kindness! Thank you so very much, Chris!!!!!

John Destajo

Brian Robeson was a professional in all sense of the word. He was on time, performed quality work and his customer service demeanor was outstanding. He thoroughly explained the product installation and the warranty. I would recommend Brian and his company for any plumbing needs and services.

Lj Cornick1

VJ Jackson is extremely professional, knowledgeable, and prompt. He is very thorough in his work, and he provides very detailed information on the job that he is doing. A very pleasant experience.

Matt Aiken

We use Jim Dickerson Plumbing and Electrical for any issue we have. They were recommended to us when we first moved to the Charlotte area and we have been pleased with the quality and professionalism of their team for all we have had done to our home. In this instance, Zack was dispatched to fix a leaky faucet. It turned out to be a little more than that when he dug into the problem. Of course, he fixed the issue and the underlying cause. He explained everything and took care of our issue quickly and professionally. We continue to be pleased with all the work from their team and especially, in this case, Zack. We will continue to call on the Jim Dickerson team for all of our plumbing and electrical needs.

Dixon Yard, Jr.

4 months after new Pressure Regulator was installed, I needed to shut off house water supply. Found handle inoperable and tiny leak in the upside down brass union. Different man, Jason, was sent out and corrected all issues. Very pleased with main office, whole corrective process and outcome!!

Lisa Banks

I had a service plan with Duke Energy and expected so so service. Outside of a small issue with scheduling I was pleasantly surprised. Jeff did a great job, took extra steps to protect my home and got my water heater repair taken care of. He answered other questions I had to help me know what to look for going forward. I was very pleased with the service provided! It was overall a great experience!

Ryan-Kerry Tabis

Was able to send someone within 24 hours. Very courteous and professional. They also exhausted all lower cost options which worked and there was not a reason to use the tools that would add additional cost. I have used this company for all my plumbing and HVAC needs since I moved here 3 years ago and am always satisfied. Customer for life!

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