Precision Comfort Services

I came across Dewayne a couple years ago because Flat Rock Heating and Cooling botched the install of a brand new heat pump and immediately stopped returning calls. Dewayne came out and immediately fixed the problem and we have used him exclusively ever sense. Just had him install a 3ton system on a new house and he did a spectacular job all around. He is very knowledgeable about nest products as well and has been able to diagnose technical issues and fix it so it works exactly how I want.

Dwayne was awesome! Our AC was our and he quickly found the issue and thankfully it just turned to be the battery! He was prompt, knowledgeable, and got the unit up and running all in the same day! I would highly recommend Precision Comfort for anybody with issues!

Dewayne did a great job on replacing my AC system. He took all the time I needed to thoroughly explain everything, was knowledgeable, professional and reliable. The price was reasonable and the job was done in exactly the time frame he expected. He left the area clean and everything is working perfectly. I will wholeheartedly recommend Precision Comfort Services for all HVAC needs to everyone I know.

I chose precision comfort because he has maintenanced my parents heating/cooling units for years and always done a great job. When I bought my first house I had DeWayne come out and do some general maintenance on my furnace. He replaced some parts, gave me extra air filters, cleaned up some of the vents that were dusty. One of the replacement parts ended up being faulty and he came out two separate times to repair it the same day I contacted him. He went above and beyond and helped me with my water heater while he was there too. My water heater and heat both went out the week of Thanksgiving, his quick response time and help with the water heater was priceless.

He is knowledgeable about his field and educated me about what was happening with my furnace, what my options for repairs were (short and long term). He's great at what he does and his customer service is stellar. I give him my highest recommendation to anyone looking for service to their heating/cooling units.

DeWayne was very professional. He answered my phone call right away and called again to confirm the appointment before coming. He is affordably priced. He was recommended to me by a co-worker. He spent time explaining to us the problem with our A/C unit. He was very knowledgeable and the emailed receipt included a very impressive and thorough re-cap of the service provided. He was able to accommodate our schedules and fix our problem in a very timely manner. We will use DeWayne again and would highly recommend him. I think his business will do really well! I think he’s a model small business owner.

DeWayne was prompt, courteous, and professional. He diagnosed some problems with my heating unit that I was unaware of under previous service contracts. I felt like his pricing was fair and he wasn't pushy about unnecessary repairs. This company is definitely worth a Try!
For reference, this review is based on an emergency service call on a holiday weekend. The call out fee was half the cost of a local competitor.

When my ac unit stopped working, DeWayne at Precision Comfort Services was able to schedule service within 2 days. DeWayne was able to get my old clunker ac unit working again, and he properly secured wires that were just twist tied together. I already knew that I would soon have to replace my furnace and ac unit, he looked over my systems, and spent time discussing options and answering questions. DeWayne’s knowledge, integrity, and kindness made this service call a pleasure, and I am happy to have found my “go to” HVAC guy!

Precision Comfort was very responsive to my initial request and came out the next day. The owner DeWayne Moreno took care of us and diagnosed the problem right away to an electrical switch that was defective. Thankfully he had a replacement for our 48 year old unit. He got that installed checked the freon and boosted it and now the system works perfectly.

DeWayne with Precision Comfort Services was awesome to work with. We remodeled a 100 year old house and subcontractors get to deal with me asking a lot of questions. DeWayne handled me and the project wonderfully, always super responsive , professional and did what he said he was going to do when he said he would do it. We eventually will have to replace our downstairs unit and I won't hesitate to call DeWayne again.

DeWayne is responsive and professional. He stuck to the schedule he offered and the price quote he provided to replace our air conditioning unit when it died. If he was going to be even a few minutes late, he called. His quote was less than bigger local companies, but "you get what you pay for" isn't applicable here -- we got more than we paid for with fantastic service. If you need HVAC work in the Asheville area, I highly recommend Precision Comfort Services!