Airflo Heating & Cooling

I had met Chip a year prior to this install when he came out to quote the job. We had several quotes and the cost varied dramatically. We held off for a year as the quotes were ridiculously high except for Chips. which made me question his quote to be legit. We had most of the same companies come back and quote the install again. Chips quote was consistent as last year's quote while the others dropped a little. This told me that Chip was not part of the gouging process other companies were doing, taking advantage of Covid times. Long story short, Chip is a man of integrity. You can trust chip and his company to do a quality install in a timely manner. Even my wife made a comment of how courteous, polite and professional Chip and his crew was throughout the installation. In the end, I realized how we can all fall prey to the dog and pony show a lot of companies put on to capture our business. We are so glad that we weeded through salesmanship and chose Airflow to install our HVAC system.
Sincerely, Tracy & Tamara Cox

They went ABOVE and BEYOND helping us with our AC unit. The fan motor went out on one of the hottest and muggiest summer days so far and they quickly responded and fixed our unit, on July 4th no less!!!

We have nothing but good things to say about Chip and Heath Bryant with Airflo.
We needed to replace all our HVAC units. Chip listened to our needs and addressed them quickly with a very clear and succinct proposal. He provided new systems that fit into a retiree's budget without pressure or trying to upsell.
We found them honest, trusting and trustworthy, responsible, respectful and friendly.
We were always able to easily contact them and they always called with updates and when they were on their way.
They answered all our questions and made sure we understood and were satisfied with the answer. Installation was no bother and they left the site very clean.
We look forward to regular maintenance from Airflo and are thankful to have a great family business in the neighborhood.

Owner and employees are very nice. Never have to wait for them to show up, they come right away. Very fair pricing!

I’ve worked with the guys at Airflo a few times and they always have provided top notch service and taken care of our needs. I called at 6:30 am when our system stopped working the night before and they came out the same day. In a day when good customer service is discounted and hard to find, it is what I have experienced them. I even tried to pay extra as a tip and they wouldn’t accept it- just asked that we call again next time.

I was in need of an entire AC replacement for both indoor and outdoor units. After my first phone call with Chip, he came to my rescue by getting me a next day appointment to visit my home and got me a price within an hour of being there. After he answered a bunch of my questions, I gave him the go-ahead to order a brand new Rheem indoor and outdoor system for my home and he got me into his busy schedule to install just a few days later, which is quite impressive due to the current economy of material and labor shortage! He was very responsive to ALL my texts and calls and I would highly recommend him and his team.

If I could give them more than 5 stars I would!!! Not only were there at my house in under 15 minutes, they did an assessment and knew exactly what the problem was. They worked here all day yesterday to make sure that the job was done right and when they ran into another problem, they rolled with it, they did not price gouge us, they treated us fairly, they were professional, they were very friendly and down to earth. This is who we will be using from now on for all of our heat and air concerns, I highly recommend them!! And the top it all off, they came back this morning just to make sure that the system had cooled the house down and make sure everything was running smoothly. You really can't get service like that anymore, but all of these gentlemen give you AAAAA+++++++ service. If you need someone for your house, you should call these gentlemen!!!

After 2 months of runaround with our AWFUL home warranty company First American, and after sending us two terrible contractors over 10 appointments, I called Airflo per a friend's recommendation. Chip and Heath were great. Prompt, knowledgeable, honest, professional, and fair in price. I will call them again in the future.

Chip and Heath just saved me from spending $6500 for a new unit!!! I came home 2 weeks ago to my gas heat not working. I called my usual HVAC company to come check and they came out on Monday and said that it was an exhaust motor that had disintegrated and needed replacing. That was fine, but I was told that due to the pandemic shipping problems, the $700 part would not be available until at least mid-January. The only other option would be to replace my entire 16-year-old unit for $6500. A friend recommended that I call Chip at Airflo since Chip had done some work on his unit and some of his neighbors’ units in High Point and they all found Chip to be very trustworthy. I called Chip and gave him the model number of my unit and he said he would find the part and call me back. 30 minutes later Chip said he found the part and would get it shipped overnight and would come by the next day to install. The next morning, Chip and Heath called me and then came by and installed the part. I’ve got heat now!!! Total bill was over $200 less than the other company and I would have had to wait until January to get it. Chip didn’t even charge a diagnostic fee! He only charged for the part and a small $69 fee to install. Chip even called the next day to make sure everything was still working. I will only use Airflo from now on!!!

Called Airflow on a Friday to get a quote. Chip came out and gave estimate on Saturday. Heath and crew had unit installed and running by Tuesday afternoon. They did good work at a fair price with professional conduct. I have recommended them to others.