Cool Breeze 1250 Heating & Cooling

I recommend everything about them! First, they actually answer their phone. When they scheduled our diagnostic test, they showed up on time and explained exactly what the problem was. Once the diagnostic was done, they scheduled a time for someone to come out and discuss options for replacing our entire 15 year old unit, along with different financing options. Once we made our decision, they were here within a few days (scheduled), and explained that it would be an all day kind of thing. It really helped us to prepare for the day, knowing we'd be home all day. They did the inside installation as well as the outside, and they were super professional. I was a little nervous that they would reschedule because it was freezing outside AND pouring down rain. They came on time with their ponchos and tents, ready to work. They wore plastic booties when they were inside the house and they put down plastic on the floors. There was a group of about 7 or 8 employees (I think), and each person that entered our home greeted us politely. They showed us how to use our new thermostat when the job was done, and we are super happy to be able to feel comfortable in our home again. Thanks so much!

Very unprofessional for one and for two changed the service price from $95 to $250 just to come out and check my air conditioner out. We was 100% going to use this company because one of my good friends told me about them and they did me like this. No thank you I'll pass.

My husband and I have had problems with our HVAC system every since we purchased our home in 2004. Because we had purchased a home warranty we have had to use that service every winter for our heating and every summer for our a/c problems. Thank goodness we found Cool Breeze 1250 H&C! We had always seen their cleverly designed blue and white vans in the triad which got our attention. They came out for the last couple years repairing our system to get us through the seasons. Stephen told us from the beginning a replacement was long overdue. And we appreciate that he did not pressure us unlike other companies. After preparing ourselves financially, we finally decided this year was the year for a new system. Once the decision was made, they worked in a timely manner to get things rolling. The installation was so professional from the start with Sam coming out and assessing the major problems that our system had. He and Stephen verified all the notes (that is now a booklet) that I had taken over the years with all the problems we have had. The actual install with Noel, the lead installer, the other technicians, Victor and Andres knew exactly what they were doing from start to finish. The fact that it took only two days to take out the old and install the new system was amazing! Noel explained everything about the system and answered all questions that my husband and I had. We are so happy to be to able to turn the thermostat on and results happen immediately. We are definitely prepared for upcoming winters and summers thanks to Cool Breeze 1250 Heating and Cooling, Inc.! They proved themselves to be the "A+, 5 Star rated, quality work" company that they advertised.

Technician showed up during my scheduled window and greeted me very professionally. After introductions I showed him to my units and he got right to work with inspections. After he completed his inspections he pointed out items that he noticed that could potentially cause issues in the future so that he could mark them on his report and note these items to be checked again during future inspections.

Dashaun was great to work with. He was able to diagnose the issue and was thorough in his explanation of what was going on. I would highly recommend this company for any needed repairs!

Jonathan was pleasant and professional and answered all my questions. I also discovered that he did a terrific job of repairing the access of the air into my home, as critters had destroyed some of it.

Desaun was very polite and courteous. He was professional and answer questions as to how I can best maintain my system in between the service times. He has a very pleasant attitude with customers. I am a senior citizen and he makes me feel like he doesn't mind taking time with me.

This company is always professional and easy to deal with. They may be a little more expensive than some, but it is worth it. Deshaun had us up and going it about 30 minutes.

New Installation went well; completed 12/31; 3 days. Very Good work...
Stephen and his men did an amazing job. 1st call-back one day later for minor tweak (leak @
loose pitot connection).
Mr. Hummel was part of team. Seemed good.
Thanks

Was very professional. Helpful through the questions we had and what was best for our size of house. Thank you