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Barnette Heating & Air Conditioning Reviews - 42

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Paglieroni

Amazing company to deal with! Called them because my other HVAC Company told me it was going to be at least 5 days before they could get to me. It was a slight emergency with my a/c right before it was going to be 95+ degrees out. I called barnettes at 3pm on a Wednesday and by 345pm there were 3 technicians at my house to fix the problem. They immediately diagnosed and repaired the problem in less than 30 mins. One of the techs even helped me put my new thermostat in while he was here. Worth every penny! Will recommend them to anyone!

Susan Baudier

Don’t pay the $160 for this business’ yearly maintenance program. The appointment cards are not sent out so you won’t know when they are coming unless you call. Then the tech shows up whenever it is convenient in his route which was (1&1/2 hours early) regardless of the appointment time, leaves a filter and a card stating that they cannot return due to fuel prices. This is just a money grab. The office manager is so helpful that she will affect a surgery sweet tone as she talks loudly over you and hangs up in your ear. Very poorly executed service.

Suzy Harvey Hodge

The gentlemen came on short notice to fix our HVAC. They brought parts they didn't know they'd need just in case! Wonderful service!!

Deana Hundley

Just used Barnette to replace our 20 year old heat pump...great service. Very nice work...even the inspector commented about what a quality job they had done in the close quarters of our attic space...highly recommend!!

Karen Seymour

I had a gentleman come in the morning to do a diagnostics of my unit and found that it had a leak and within 35 minutes he had it fixed and ac was running perfectly. I would highly recommend this business for your heating and cooling needs. Very prompt, professional and the price is amazingly affordable!!!

Deb Luebchow

My experience with Barnette H&A was nothing short of incredible. Greg, the owner, provided an instantaneous easy to understand quote with different options. The crew that did the installation was extremely professional and courteous. Tracy went above and beyond to assist with pre and post installation activities. My new system runs so quietly that I don't even know it's there.

cynthia cope

Superb Service and quality. I Had my unit installed in October 2019 and I am beyond thrilled. Very professional from beginning to end. The Secretary sends in all warranty information herself to ensure it is all done correctly. She even got me a rebate from my electric company. Also, the county inspector was very impressed with the quality of the work Barnette Heating and Air did. You will not regret going with this company for all you heating and air needs!!

Barbie Blalock

We bought a new heating and air unit for our home, because the old on finally died. After discussing the options with Greg Barnette, we decided on the unit best for our needs. The old unit was promptly removed and the new unit was installed in a matter of hours. The men working were very cordial and stayed on task. The new thermostat was thoroughly explained and we are very pleased with the new unit. We were really impressed with Greg Barnette's knowledge concerning our options. He really knows his stuff. The company is impressive and, this may not mean much to other people, but, there was no mess left behind! I would recommend them to anyone looking for service or installation.

Sandra Vestal

Mickel came by checked things out and yes we needed a new heat pump as our previous heating and air person (our neighbor) told us with the recommendation to call Barnettes. I spoke with Tracy early morning, with in an hour Michel came. We got the estimate of cost that afternoon. We OK'ed the job the next morning. They ordered the unit and called a day earlier than they had promised to install the unit. They arrived after lunch and had the old unit out and new in before 5 pm. They took all the old unit away, left no mess in my house or yard. The house was not cooling off so I called at 10 minutes to 5 pm. There was some question as if there had been long enough to cool any: as they had just left my house the 15 minutes before. But a technician came by on his way home, just to make me feel better as I did not feel that the air coming from the vents was cool. Sure enough there was some problem of crossed wires, I believe. But it was putting out cold air within 5-10 minutes of the tech returning. Electrician came next day and added a breaker closer to the unit in my basement. A couple of days later county inspector came by and gave thumbs up to the job. Long message to tell you they were great. Everyone that I came in contact with was nice, courteous, and lots of fun. I could not have ask for a better experience. Thanks to Mickel , Greg and all the team. Will for sure be calling you for any additional problems or needs.

Janet Lewis

Excellent service from highly qualified professionals from the first call to their office to the repairmen who came out and fixed the issue with our AC. Very personable and dedicated to their work.

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