Stout Heating & Air Conditioning Inc

Alex was very knowledgeable. He was able to show me things that I asked about and teach me how to do them correctly. He was able to tell me everything I asked about as I have experience in dispatching for HVAC so we were able to communicate well. I couldn't have asked for better. I am so glad I now have a maintenance contract to keep my system in good working order. Thank you Stout and Alex.

We have had a great experience with Stout after firing the other local company who installed our unit a little over a year ago. Always professional and thorough. We appreciate having confidence in them.

This company is awesome. The customer service is phenomenal. I love when Jeremy comes out because he is so knowledgeable and honest. If you ever need service for anything heating and air related Stout is who I would recommend.

I really appreciate the fast response to repair my heat pump. As seniors with medical conditions, lack of AC is a hardship. Your technician Mike was very friendly, knowledgeable, and proficient. The cost was very reasonable.

Mike came out to service my unit today. Very professional, knowledgeable and very nice. Took the time to explain and did everything he could to figure out the problem. Very thankful! Highly recommend!

We reached out to Stout after another company kept pushing us off. Stout said they'd work us in and get to us as quickly as they could. Our upstairs AC was out due to the Nest thermostat showing "no power". Tech came out today (after the other company pushed us off AGAIN) and fixed our issue in 30 seconds. We will be repeat customers for sure. Thank you for your quick response!

When our unit went out we called several places to get quotes from. Stout wasn’t the cheapest but they gave us great deals, they are very prompt, very clear with what you will need or not need and why, they call and check on you and they are always on time. They tell you what you could do as a home owner to save yourself some money from having them come out instead of knowing it’s a simple fix and coming out charging you for it. They are just ALL AROUND a great company from top to bottom. We love them and will never use anyone else.

Thanks to Stout for coming to my home today to service my Heating And Conditioners unit. I'm new in Salisbury so I was told to call Stout and I'm glad I did. Jermery very nice, he explained everything to me to where I could understand it without me feeling like he was judging me for asking questions. He made sure my air conditioners was running correctly and then he checked the units outside. The time frame that i thought i was suppose to change filters, he told me that I should change them more often and explain to me why. Stout will be my servicer for my Heating and air Conditioners unit from now on!
I recommend them HIGHLY !!!!
Thank you Jermery!

The young men were very nice and worked continuously on the job. The Ac / Heat Unit was replaced in a day and a half. The unit was able to be moved very neatly out from under all the decking into the clear. I was very pleased with the ordering wait time. These days it’s been very hard for companies to fulfill the orders in a timely manner. Mine was fast and I am extremely happy.
Thanks again

I’m so happy with our new A/C guy! He was so nice and respectful. Answered and and all questions I had. Can’t wait till next time to set up with their maintenance account. Definitely recommend!!