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Cheryl Crack
They came out last wk and I paid an arm and a leg for them to tell me my air was fixed. I was happy. They said they tested it and it was good but I just needed it cleaned. I went to use it this weekend and it doesn't work. I waited until Tuesday and called I'm which they came back out and charged me more money to tell me I need a new unit instead. Um, NO. You told me last week it was fixed now I need a whole new unit? They ripped me off. I'm reporting to the BBB as well. My husband called to discuss and the owner hung up on him when my husband asked why was I told it was fixed and working when it wasn't.
Poor experience!
**EDIT & REPLY TO COMPANY **
Your technician absolutely told me I needed a new unit and it is listed on my invoice that he was going to quote a new system.
Never did I consider any assistance over the holiday weekend. When he was he the first time he left telling me my system was working!!! It was NOT. He did tell me my system would need cleaned in which I told him I'll call and schedule. He never should have left my house the first time telling me it worked without it working! My husband called and was not rude to you.. he was asking you questions that you did not wish to answer and you hung up.
You are an AWFUL company.
Mandy Adams
I needed central AC installed in my home and I wanted to support a local business during this pandemic so I shopped around. The first company I called didn’t do installations but they recommended Admoore Heating and Cooling to me so I called them. I had the outside unit but it wasn’t hooked up to anything. The man I spoke to spent time on the phone with me, getting part numbers for my furnace and outside unit. He took time to explain everything. He then shopped around to find me an AC part that would fit my furnace. He quoted an estimated price. I agreed and they were out within a few days. (He had to order the A-coil needed so that’s why it took days). One man came out and installed the whole thing. Here’s the kicker: I thought my outside unit had been drained of refrigerant when the furnace was installed years earlier, so his quote included filling that up. When the guy came out to install it, he told me there was still refrigerant in it so it was MUCH cheaper than what they had quoted me! He didn’t have to tell me that! They could’ve charged me for a full fill and I wouldn’t have known...BUT THEY WERE HONEST! They came when they said they would, the original quoted price was very fair, the work done was good (2 months in and AC is still working great!) and they were honest about the refrigerant and work that was done. I HIGHLY recommend this company! You just don’t find companies like this anymore!
Joan Penix
When I called John because our AC went down, John was very sincere and said he would get to it as quickly as possible. To my surprise, they were there that afternoon. His employee was very professional, sincere, explained what he was doing, showed the cost before proceeding and made sure we understood what happened, what we can do as prevention, and a good listener. Thank You for outstanding service!
Tammi Renee
Came out had no clue what they were doing. Charged me 115.00 was here 15 minutes and said they didn't know what was wrong. Had to look up a wiring diagram and would come back. Told them no thank you not to come back.
Bob Rhodes
I was given Johns phone number from a friend after others could not repair my furnace. John found the part I need and got it fixed.
Job well done,
Thank you
Jerry Erwin
A straight forward HVAC company and that counts for a lot these days. Check with the better business bureau before you call a company to your home.
Danny Wyszynski
Have called twice for "No-Heat" situations and always been taken care of promptly! I would recommend Admoore to anyone in the area.
garold tersigni
Next day service, very efficient, great price.I would recommend for sure.
Victoria Clark
Prices are far better than other places. Customer service is outstanding. Would highly reccomend!