The Furnace Man Heating & Cooling, LLC

Horrible service he fix my cooler and over charge me. And after one week my cooler stopped working I called him no answer . He charge way to much . Unprofessional Very rude person . Not honest at all. Very bad experience with this company . 😕 they are thief. Plus they don't do the job correct !!!!!!!! Please please guys be carefully from those people . I had to call the police on him. After he refuse to take a check ✔️. He only want cash so you can't take him to a court when you pay him cash because won't be prove for you. And he don't give a receipt. The owner is a Palestinian refugee. And he doesn't even like th usa. He hate Israel 🇮🇱. 🇮🇱 he keep saying he wants to reveal Isreal drom the map. And I did like when he say that. Israel 🇮🇱 forever

Rude and dishonest. Had him repair AC/heat unit in May expecting new fan motor and parts. Replaced old unit with a used rescue motor and wrong size fan. Which was confirmed by a reputable company. They quoted 650 for same service. Fell apart within five months. Charged us $1,000 did not provide us an invoice.

11/7/2019 update. The Furnace Man responded stating I wasn't a customer. I have a cancelled check to prove otherwise. He left no invoice detailing what was done or what parts were installed. He promised my wife he would get her one. I can see why now and why he blew my phone up when I informed him I was employing another company.who would expose his "work"., He replaced my fan motor with a used rescue motor and an undersized fan and charged her $1,000. See the second opinion by a reputable company attached.

Johnny did a great job fixing my company's chiller in very short time. I highly recommend him! great work!!

I have seen The Furnace Man vehicles all around the Dayton area for years, but have never needed any servicing.

About a week ago I found myself needing to replace my whole HVAC system - interior and exterior units. At the recommendation of a close friend I gave Johnny (the owner) a call, explained the situation and that I was heading out of town later that day. He told me not to worry and scheduled a same day quote!

After reaching out to multiple companies, I was extremely happy with my quote, the timing of the install and ability to work around my schedule to get everything installed. I told them I would love to proceed and we got it scheduled. Less than a week later I have a whole new system and it’s working great!

Through the whole process Johnny and The Furnace Man team have been great. They answered all my questions, explained the process and showed me the in and outs of my new investment. The didn’t even mind me popping in to talk shop and watch how parts of the process. After all was said and done, they left my home spotless, no one would have even known they were here working.

I highly recommend The Furnace Man team - Johnny, Chris and the rest of the crew are awesome to work with and would recommend them to anyone!

Totally got scammed. Had them come and fix my ice machine. Charged me $125 show up fee plus hour of labor. Never came back to fix ice machine. I will never recommend this company, very shady.

I used this company at the request of my home warranty. They never reached out to me and when I called, the woman was very sweet and apologized for needing to wait so long for a technician to come to check my unit out. When the technician came, he never told me his name and went about his business, looking at my unit. He informed me that my unit wasn’t even running and that he would contact me when he was back in the office to schedule a repair. After one week, I heard nothing so I reached out three times over the span of four days, in hopes someone would contact me but every time, I was only able to leave my contact information. Finally, I gave up and called another company. Ironically, my home warranty called me and stated that the company was requesting coverage for unreasonable things considering what my issue was. The other company I contacted also informed me that the technician was wrong and was able to get it fixed. I emailed Furnace Man to ask for a refund of my service fee and still have heard nothing back. I do not recommend this company at all.

My parents 15 year old AC system failed (on the hottest week of the summer) and I called The Furnace Man along with several other local HVAC companies for quotes on a new AC system. The owner Johnny provided a quote and answered all my questions. His quote was the best value and his techs installed the system the next day which none of the other companies could do.
Techs that installed the system were courteous and knowledgeable and were not annoyed by all my questions and watching them work.
The new system runs great and installation looks neat and tidy. Would recommend them to others.

This review is a couple weeks overdue but I’m glad to leave a positive review. Johnny, Teddy, and Chris went way above and beyond to install a brand new hot water heating system when my nearly 30 year old system went out. They did this the New Year holiday weekend and never left until it was working. Then when I had excessive air in the lines and got a fault code on my high Efficiency boiler, Johnny responded from a New Years party in a full suit and fixed the issue. I’ve been in construction my whole life now going on 30 years and this is the best customer service I’ve ever seen! Not only did they stay and ensure all issues were fixed, Johnny even took me and Teddy out for breakfast to give the unit a chance to cycle a few times and ensure no issues! I’m in the market for a new AC system in the next couple years and my business is going to the Furnace Man! Thanks to Johnny and Joanne for running such a good company and also thanks to Teddy, Chris and the rest of the crew for the outstanding work! You’ve got a faithful customer for life!

The Furnace Man was able to come out to my house very quickly after placing my request for service. He showed up exactly at the specified time, and he was very polite, even nice to my dogs, which is a big deal to me. He was able to diagnose my issue as a clogged filter within minutes (embarrassing that I didn't catch that myself), but he still ran the full list of tests to make sure my air conditioning unit and furnace were in perfect working order. He did not charge me to replace anything unnecessary, and he gave me a quote and the option to clean my coil myself rather than paying to have it done. You have to appreciate that level of honesty and professionalism. I only paid for the trip out, no parts or service needed!

We just had a new furnace installed and are very happy with the job these guys did for us. We have a 100 year old house and it posed some challenges for the installers. Teddy and Chris were great! They found solutions to the challenges and they were both friendly and professional. Joanna, Johnny and Brian were also great to work with.
I would definitely do business with them again and highly recommend!