They privide a two year warranty on new units, but be advised that it does not apply to new houses from date of purchase. I purchased a brand new house February of 2022, and my AC unit already has stopped working and it's it covered. It made it through one summer.
New furnace and air conditioning units replaced in mid October. The furnace has NEVER worked correctly, and Mike Aerni is still promising to fix it 3 months later. He makes appointments and doesn’t show up. I have had heat the entire time, but the furnace does not perform properly.
These guys were great! Called this morning and Joey was onsite the same day to fix my furnace. They even had to pickup a part to complete the repair and still had this done within a few hours. Overall great service and would highly recommend Conserv-Air!
We called at 3 p.m. and spoke with Scott. He was professional and understanding of our problems. Given the late hour, I was concerned we wouldn't receive service until the following day. Scott was honest and said he would check in with his technicians and get right back to me. He returned my call within 10 minutes. Bill Nash was out to our house before 4 p.m.! Bill was polite and thorough and taught us a good deal about our air conditioner. He gave us several options regarding our air conditioning problem and went quickly to work. Bill was done by 5 p.m. I was very impressed and wouldn't hesitate to recommend Conserve-Air Co. I found this company by reading positive reviews on Google! Now they have mine!
Thank you so much for your excellent service. Every single person from Conserv-Air was fantastic- from receptionist to technicians to sales people to install team. They took the time to answer our questions, they always called to let us know the progress and the new AC unit/mini split is great. The installation team was so professional, too. All levels of the house are finally cooling to the same temperature. Thanks again!
Amazing business. My technician, Dan went above and beyond with my repair call. He was straight to business and was so open about what he was doing and what was going on. Not only did he get my ac back on and working better than ever, he taught me a lot too! I will definitely be a repeat customer! Wonderful experience, good service and an extremely competitive price. I honestly would not look any further than Conserv-Air.
Replaced our heating and air conditioning units. Excellent company to work with. Matt was outstanding in helping us when our heat went out and with purchasing and installing the new units. the price was fair, t he financing was easy, the products are excellent and the employees are very professional. I would very highly recommend this company for all heating and cooling needs.
Unfortunately, despite a strong start to my households association with this company, we have had a very negative experience lately. The "new" furnace that we purchased 3 years ago (we were told that it was brand new, but at a discount rate due to it being slightly dented), and haven't had any issues until just last week. During a routine seasonal maintenance check, the technician (no issues with him. Prompt, polite, and efficient) discovered that 2 components had been burned out. He replaced the one, but the other needed to be ordered. This second component (a control board that handles the fan speed) costs about $900 I was told. I said it's a good thing that it's under warranty. The technician left, and said he was going to order that part. So far, so good. This was last Tuesday. It was still fairly warm. The next day, he calls back and tells me that the warranty for our "new" furnace was already registered to someone else, and said warranty had not been transferred to me. I called the office, and was told that the issue was being looked into. A day later, no response. A day later, no response. I called back and asked for a manager. He seemed annoyed to have to speak with me. He groused about how he was going to have to pay for the part/repair. I mentioned that I was glad to pay for the service call and labor, but would not pay for the parts, as they were warranteed. He then offered to split the difference. I was then reassured that they were once again looking into the issue. I called back. And again. I called Saturday to practically beg for someone to fix my furnace, since it was 45° that night. I awoke to a house at 62°. I have yet to hear back from ANYONE. This is most unsatisfactory, and I advise anyone who deals with this company to double check your warranty.
When everyone else wad busy and could not come check out my furnace after explaining my 85 year old mother was living with me, Conserv-Air put me on the schedule first thing in the morning at 8:00-10:00 am. The technician was very polite, on-time, and checked everything before leaving. I would recommend them next time I have issues with my furnace.
Bill has been our service pro for several years. He is always prompt & courteous. He explains in detail any problems with our units & the repairs are always done in a timely manner. I feel confident our units are in good working condition after Bill's service call. I would highly recommend Conserv-Air.
Kris Harsh
They privide a two year warranty on new units, but be advised that it does not apply to new houses from date of purchase. I purchased a brand new house February of 2022, and my AC unit already has stopped working and it's it covered. It made it through one summer.
Barbara Frase
New furnace and air conditioning units replaced in mid October. The furnace has NEVER worked correctly, and Mike Aerni is still promising to fix it 3 months later. He makes appointments and doesn’t show up. I have had heat the entire time, but the furnace does not perform properly.
Jake Gambatese
These guys were great! Called this morning and Joey was onsite the same day to fix my furnace. They even had to pickup a part to complete the repair and still had this done within a few hours. Overall great service and would highly recommend Conserv-Air!
Mary Handley
Excellent Prompt Service
We called at 3 p.m. and spoke with Scott. He was professional and understanding of our problems. Given the late hour, I was concerned we wouldn't receive service until the following day. Scott was honest and said he would check in with his technicians and get right back to me. He returned my call within 10 minutes. Bill Nash was out to our house before 4 p.m.! Bill was polite and thorough and taught us a good deal about our air conditioner. He gave us several options regarding our air conditioning problem and went quickly to work. Bill was done by 5 p.m. I was very impressed and wouldn't hesitate to recommend Conserve-Air Co. I found this company by reading positive reviews on Google! Now they have mine!
sfalc 8
Thank you so much for your excellent service. Every single person from Conserv-Air was fantastic- from receptionist to technicians to sales people to install team. They took the time to answer our questions, they always called to let us know the progress and the new AC unit/mini split is great. The installation team was so professional, too. All levels of the house are finally cooling to the same temperature. Thanks again!
E McG
Amazing business. My technician, Dan went above and beyond with my repair call. He was straight to business and was so open about what he was doing and what was going on. Not only did he get my ac back on and working better than ever, he taught me a lot too! I will definitely be a repeat customer! Wonderful experience, good service and an extremely competitive price. I honestly would not look any further than Conserv-Air.
Karen Wilkins
Replaced our heating and air conditioning units. Excellent company to work with. Matt was outstanding in helping us when our heat went out and with purchasing and installing the new units. the price was fair, t he financing was easy, the products are excellent and the employees are very professional. I would very highly recommend this company for all heating and cooling needs.
Dave Kwiatkowski
Unfortunately, despite a strong start to my households association with this company, we have had a very negative experience lately. The "new" furnace that we purchased 3 years ago (we were told that it was brand new, but at a discount rate due to it being slightly dented), and haven't had any issues until just last week. During a routine seasonal maintenance check, the technician (no issues with him. Prompt, polite, and efficient) discovered that 2 components had been burned out. He replaced the one, but the other needed to be ordered. This second component (a control board that handles the fan speed) costs about $900 I was told. I said it's a good thing that it's under warranty. The technician left, and said he was going to order that part. So far, so good. This was last Tuesday. It was still fairly warm. The next day, he calls back and tells me that the warranty for our "new" furnace was already registered to someone else, and said warranty had not been transferred to me. I called the office, and was told that the issue was being looked into. A day later, no response. A day later, no response. I called back and asked for a manager. He seemed annoyed to have to speak with me. He groused about how he was going to have to pay for the part/repair. I mentioned that I was glad to pay for the service call and labor, but would not pay for the parts, as they were warranteed. He then offered to split the difference. I was then reassured that they were once again looking into the issue. I called back. And again. I called Saturday to practically beg for someone to fix my furnace, since it was 45° that night. I awoke to a house at 62°. I have yet to hear back from ANYONE. This is most unsatisfactory, and I advise anyone who deals with this company to double check your warranty.
S D
When everyone else wad busy and could not come check out my furnace after explaining my 85 year old mother was living with me, Conserv-Air put me on the schedule first thing in the morning at 8:00-10:00 am. The technician was very polite, on-time, and checked everything before leaving. I would recommend them next time I have issues with my furnace.
june long
Bill has been our service pro for several years. He is always prompt & courteous. He explains in detail any problems with our units & the repairs are always done in a timely manner. I feel confident our units are in good working condition after Bill's service call. I would highly recommend Conserv-Air.