The pilot light on our gas furnace would not stay lit. Within 24 hours after placing a call to Air Supply, a tech came out. Mike was professional, informative, and honest about his findings and provided recommendations to remedy. We could have kicked the can down the road and invested in repairs, but we decided to finally replace our decades old furnace because he also noted there was a crack in the exchanger. Three techs came the very next day and quickly installed a brand new furnace for an extremely reasonable price. I highly recommend this company!
Air supply did an excellent job Of maintaining my furnace. The Technician did an excellent job making sure that my furnace was running properly before he left. He had to come back because he had locked my furnace and he showed me how to lock and unlock my Furnace. I was so grateful. Great company!
Technician was late. Very poor communication on the problem. Biggest issue is when I called in to talk more about the problem. The lady I spoke with was rude, cut me off when I was trying to relay my concerns. I would never recommend anyone to this company. The woman on the phone needs serious lessons on proper customer service. She wouldn’t let me talk without interrupting me. I will never use this company going forward. Very upsetting.
I have been a property manager for almost 20 years and Air Supply has been the best HVAC company I have ever done business with. They are friendly, professional, honest, reliable and most importantly when things don't go so well, for whatever reason, they are accountable without making any excuses-- which these days is rare!
First, we called on a Saturday afternoon and they responded in minutes. Eventually after consulting with Angie, we decided to replace our 24 year old furnace. Their pricing is great, their service team is professional and always on time. We had a lot of questions that were answered and never felt pressure from the company to buy. Air Supply has a great team in place.
Air Supply has great customer service with actual people answering the phone without automation. Their technicians are honest and the prices are fair. They worked with us within our budget and gave us options rather than insisting on all new everything. Our air is blowing cold!
The office staff handled our request in an efficient and professional manner. The 🧑🔧 was very knowledgeable and provided recommendations. We were pleased with their service and will use them again.
Samantha D
The pilot light on our gas furnace would not stay lit. Within 24 hours after placing a call to Air Supply, a tech came out. Mike was professional, informative, and honest about his findings and provided recommendations to remedy. We could have kicked the can down the road and invested in repairs, but we decided to finally replace our decades old furnace because he also noted there was a crack in the exchanger. Three techs came the very next day and quickly installed a brand new furnace for an extremely reasonable price. I highly recommend this company!
Elona Boykin
Air supply did an excellent job Of maintaining my furnace. The Technician did an excellent job making sure that my furnace was running properly before he left. He had to come back because he had locked my furnace and he showed me how to lock and unlock my Furnace. I was so grateful. Great company!
Diana LeFever
Technician was late. Very poor communication on the problem. Biggest issue is when I called in to talk more about the problem. The lady I spoke with was rude, cut me off when I was trying to relay my concerns. I would never recommend anyone to this company. The woman on the phone needs serious lessons on proper customer service. She wouldn’t let me talk without interrupting me. I will never use this company going forward. Very upsetting.
Scot Bumgarner
In my over forty five years of dealing with contractors and the public i've never come across a more unprofessional reception is in my life
Marial Burr
Excellent service, professional and considerate. Technician Josh has done several it several times that I request him. Thanks
John Tarantino
I have been a property manager for almost 20 years and Air Supply has been the best HVAC company I have ever done business with. They are friendly, professional, honest, reliable and most importantly when things don't go so well, for whatever reason, they are accountable without making any excuses-- which these days is rare!
John Tarantino
Geoffrey Newman
First, we called on a Saturday afternoon and they responded in minutes. Eventually after consulting with Angie, we decided to replace our 24 year old furnace. Their pricing is great, their service team is professional and always on time. We had a lot of questions that were answered and never felt pressure from the company to buy. Air Supply has a great team in place.
Patricia Tiberi
Technician was able to repair when another company suggested replacing the unit.
Tanner Bowden
Air Supply has great customer service with actual people answering the phone without automation. Their technicians are honest and the prices are fair. They worked with us within our budget and gave us options rather than insisting on all new everything. Our air is blowing cold!
J. Yvette Tubman
The office staff handled our request in an efficient and professional manner. The 🧑🔧 was very knowledgeable and provided recommendations. We were pleased with their service and will use them again.