Upper Arlington Heating & Air

Michael R Ford was professional and knowledgeable. He was able to tell me what the real problem was with my furnace. He told me that my control board was dead and I needed a new one. After the control board was replaced my furnace fired right up. I will continue to recommend CWA to friends and family.

The work is scheduled and not completed yet, but they worked with a really difficult time crunch on a home warranty and went out of their way to help me. Much appreciated.

I called the company at 730am and was able to schedule diagnostic that same morning for $50 (w. coupon). Technician, Noah, called 10 mins before arriving and was punctual, polite and knowledgeable. Luckily, it was a simple part that needed replaced and he came back at 4pm to swap it out. Very efficient, very personable. 10/10 will call again.

This company is the best and I was super satisfied with Erin's service. He was very responsive and attentive. He explained everything very well. I can't describe enough how much I was happy that I scheduled them. Very reasonable pricing. No surprises additional nonsense stuff. I am so happy and I will keep working with them from now on for our regular maintenance.
Thank you Erin!

The initial crew that was sent out missed some things on the first visit, and said that my furnace was fine. A few days later, I heard it making a strange noise, so I called them back to re-check it. The tech who came out next, noticed a LOT of issues and even said that my furnace was not safe to run. The crew that came out to replace the furnace was excellent and they refunded me for the initial visit and gave me a good deal on the furnace. Overall, happy with the work that was done.

Noah called 20 minutes before he arrived to let me know he was on his way. He was prompt and very professional. The minute he set foot in my door, he put shoe covers on to protect my floors.He explained everything he was doing during his inspection. He answered all my questions.He was honest and explained different options concerning specials going on prior to payment. I chose this company because of favorable reviews I had read online. I am very pleased with my decision.

Our appointment was partially cancelled, and we had to negotiate in order to just have someone come look at the inspection. When the inspector came out, he also vacated the property immediately as he did not have a ladder, and we were not notified. Originally they proposed coming out another day. Disorganized.

Noah was great - he was very professional and answered all of my questions. He walked me through all of the tests he was doing, while he was doing them, and all of my options before I had to make a decision on whether to replace my AC Unit or not. I would highly recommend using this company to repair, replace, or maintain your AC or Furnace.

I called Upper Arlington Heating & Air after another company broke my system after a simple maintenance visit. Noah came out the next morning and diagnosed the problem very quickly and explained to me what the last company did wrong. He was very kind and respectful. He gave me future options as my system is 15 years old and answered all my questions. I will definitely be called this company again anytime I need hvac.

Had A/C service done from here, very happy. Got some good recommendations from the tech to make our system last longer and take care of it better. Super friendly and helpful. Great deal via the website too. Highly recommend!