Dor-Mar Dublin Heating and Air Service

We are and have been very pleased with the quick response and professionalism we’ve received. Stacey gets our scheduling done so quickly, and Brian is very trustworthy. We appreciate the quick response to our issues and easy communication they provide.

They were able to get my tenant's furnace replaced quickly. Tech was friendly and personable.

My A/C went out I saw you guys on TV and called before the commercial ended. The operator was extremely nice and when I ask what was the soonest she could send a technician out? All she said was " What is a good time for you Mr. Flanary"? We was at my door 12 hours later, he put those paper footies on an got to work replaced a bad capacitors and in no time at all my house was cool again. Thanks Dor-Mar your the best Wes you are my hero. Take care and be safe.....

Dor-Mar was very responsive when I needed a repair, and they now provide routine maintenance on my HVAC system. In my experience, they are honest and don't recommend any unnecessary service. Today's service technician, Stone, was prompt, efficient, polite, and professional. (I also appreciate that he wore a mask while inside my house.) Highly recommended.

My tech Brian Moore was very professional, on time and very knowledgeable when it came to answering my questions. I had Dor-Mar install a new heating and central air unit and it was one of the best decisions I made to go with this company. So far I have been very pleased.

Cory exceeded any expectation I had. Period!
I had an issue with my AC system and called Dor-Mar around 11 am and got an appointment for next day. The representative was outstanding, extremely friendly and polite, concerned about the issue (and my health!!!) even if it was the first time ever i had contacted them. By 4 pm on the same day I got a call from Cory saying he was around and asking permission to visit and have an idea on ehat was going on. Not long ago he was leaving with the problem solved and my AC back to action. It was the first time I saw such great attitude and efficiency at the same time. Thank you, Cory and congratulation to Dor-Mar for keeping up with high standards on customer service and attention.

Luiz

We have been more than happy with Dor-Mar since they installed our new furnace. Courteous and thorough. Returning regularly to check heat and AC efficency. Very dependable and although our system needed more work than expected during the initial installation, they did not leave until the work was completed. We highly recommend this company.

I called to have our HVAC system looked at/repaired at my business to which a tech came out and said we needed to order a $1,500+ part. A day later, another tech came out and fixed it completely (from another company). I called back to cancel my parts order and left a message with someone- never got a call back. So called back again this morning to which I got transferred to Stacy who said she “didn’t know why I was transferred to her” and said I was being charged a 20-30% restocking fee. She then transfers me to someone else and I left a voicemail. Still haven’t gotten a call back. Now I’m out hundreds of $ when the problem was fixed and never needed the part to begin with.

On top of that, the company that actually fixed it said the rooftop area was left a mess by this tech.

I never leave bad reviews as I know how important it is for businesses to do well but this experience was exceptionally bad and disappointing. Will never use them again or recommend them to anyone.

I would like to say thank you to Rick and Jeremy for coming out today to replace my furnace. Very reliable, professional, and knowledgeable. Thank you to Doug for coming out so fast on the initial call and explaining things to me. Thank you to Zach for cleaning out the ducts. Thank you to Brad
for being so professional. Thank you to Greg helping me out. Thank you to Leona for being so kind to me. I would recommend Dor-Mar. Great quality work. Thank you to Cody for coming out and being so kind and knowledgeable.

Rick and Jeremy were knowledgeable and professional. I'm happy with the work they did installing our new AC unit. Also Brad's quality control visit completed my good experience.