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    True Comfort of the Carolinas, Inc Reviews - 42

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Larry L

    Jason has always been my guy for my AC/heating....(7 years) Super nice guy, HONEST and straightforward, GREAT pricing... Just had him install 2 completely new units in my house... did it in a single day... he's gonna be my AC guy for life... ABSOLUTELY recommend.... he really went above and beyond with his service

    Hollis G

    My neighbor is in the process of selling her home I was assisting her with the removal of personal belongings when we discovered that me, my sister, and her could not remove the oversized dresser on our own - Thankfully, the inspector for the buyer, David had arrived earlier than expected at the job site, I asked if he could help us and he had no issue helping and even struck up a conversation while waiting on the real estate agent to arrive as he was an entire 30 minutes early!

    Personally, I will be looking at True comfort of the Carolinas moving into the warmer months for my Air conditioner needs as I was so impressed not only with his willingness to help strangers but also with him not only being on time but being early and seeing him take his job seriously and speak so highly of his employer and truly enjoy his work.

    Thank you, David, for helping us today - I wish I had gotten your last name so I could better point you out, but My name is Hollis Gaillard. You made a difference in my day. I appreciate you so much more then you know sir.

    Allison Driggers

    I had all of my ductwork replaced and a vapor barrier installed yesterday and am so pleased with the work done and the results. They were very prompt, courteous, professional and took the time to answer all of my questions. I will be using them again for any HVAC issues that come up and would definitely recommend them.

    Li Cai

    I saw this company had good reviews on Google so I hired them for a house HVAC inspection. It turned out to be very disappointing. The tech arrived much late (1 h) and the inspection took 45 mins while I was charged 225 for inspecting. I am not mad at the price tbh even thought I never received their email informing us the price and/or the work that was going to be performed. What made me write this review was I never received the report after 5 days until now I am writing the review. FYI, termite inspector wrote the report onsite and we received the report same night, the whole house inspection report of more than 100 pages was received next day. How amazing it is to take a few days to write a report for a residence with 3 AC units? I wish this company while charging high price, could provide better and more transparent service.

    Lesley Jacobs

    I called Monday morning and David came by that afternoon to fix my ac. He was professional, fast, and explained the problem to me. Great company and very satisfied with the service!

    Christine Leal

    My husband and I hired true comfort, and we worked with Matt. He was great. He was on time, professional, and very effective in all or repairs needed. Everything turned out excellent!!!! thank you Matt for all that you did to our home.

    Midlands Gaming Coalition

    These guys are amazing! They responded so quickly when our AC went out and even fixed some stuff that we didn't even know was going on so it didn't cause other issues in the future. Will ALWAYS use these guys for our AC needs in the future.

    Adam Hawkins

    We've had Jason do work for us several times in the past, including today. Always shows up in a timely manner, very polite and cares about your home (he even usually puts on shoe protectors before he comes in). Very knowledgeable and always gets us cool again. Straight shooter and answers any questions you have. Highly recommended!

    E K

    They have been awesome! I had to replace both of my less than 7 year old units with in a year apart (thanks Mungo). True Comfort replaced both and they were very reasonably priced, especially with the Trane units we got, and got it done very quickly. Our technician Matt was very nice and informative and took care to not leave a mess.

    Vince Pace

    I've been using True Comfort since Jason started the business. As a Realtor with RE/MAX for over 20 years, I refer them to all of my buyer clients to inspect the HVAC system prior to purchasing a home they have under contract, and I also recommend that my seller-clients have their system serviced prior to placing it on the market. The feedback I receive from my clients is overwhelmingly positive: professional, responsive, very economical, and most importantly, the companies honesty and integrity. They never try to sell you a repair/service unless it's absolutely required. Whenever possible, I always use local, family-owned businesses, like True Comfort, in my real estate practice, and Jason, and his late fathers HVAC company, have always been the only companies I use for my personal home as well. The new system that Jason installed for me two years ago has saved me hundreds and hundreds of dollars on my utility bill, and the improvement in the quality of the air that my family breathes has been outstanding. Without hesitation, I give Jason and his company a FIVE STAR Rating!

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