Lee Company

Had Lee out to give a quote on installing a range hood. The technician stated “this is a pretty easy job”, and he was correct as it took someone 6hours total. His quote was over $3600+ for the job…other company $1200. How ridiculous is that??? And then he charges me a trip fee of $75 for the 10 min look at it to give me a quote (which he only gave verbally and never emailed as he said he would) what a rip off!!! I was not even warned by the scheduler there would be a fee for giving a quote. Use the Thumbtack Ap to find workers who are reasonable and reliable.

We are new customers of Lee Company and will remain with them for all our household services. The team sent to replace our ductwork was very professional, curtious, and dedicated to do a difficult job right. A big shout out to Sean for overseeing the job. Both he and Anthony are hard working. They even stayed to 9 pm to ensure my ill husband had AC. Also to William, Ty and Angel for being dedicated to get the job done. Just a wonderful experience to know they really cared about their work.

I have done business with Lee Company for my HVAC installation, repair, and maintenance services for the past three years. Their customer service team is great in communicating back if I have questions or to follow up for changes to service appointments. The technicians are always professional and the videos and photos provided post-service explain what was check and performed. Their low cost annual maintenance plan provides peace of mind by checking my A/C, heating, plumbing, and electrical systems once each year. The inspections have revealed areas in which I can look for improvements in system efficiencies. Great service provider.

The repair man was super courteous and kind. He was very thorough in his inspection and he did great work. He took lots of pictures and went over everything with me in great detail. Lee Company is awesome!!

I've been doing annual maintenance plan with Lee Co for years. When I called to schedule my spring AC maintenance, no one informed me that the cost to renew for another year was going up almost 50%. I found this out at the end of the service visit. Of course, at that point I had no choice but to renew. 2 days later, the AC ( which had been working fine) stopped working. Another tech came out and found issues that probably should have been found during the 1st visit. Despite that admission, I was charged an additional $160 for the 2nd visit.
I shared my displeasure with this via a Lee Co survey. An automated response informed me I would be contacted by a Lee Co manager. That was a week ago, and I've heard nothing. My advice . . . if you're thinking about using Lee Co, skip the costly annual maintenance plan. "If it ain't broke, don't mess with it".

Andy, Josh, Trey and Chase were outstanding. We have a son who struggles with allergies and asthma, so cleaning the ducts in our home made a lot of sense. We have immediately noticed a big improvement in our air quality and already feel like we're breathing better!

They are clearly knowledgeable in their craft, but just as importantly, are courteous and professional. They were on-time and communicated proficiently throughout the process.

Thank you for not only producing great results, but for having great people!

My Lee Company Plumbing Technician was the best plumber that I have ever had in my home. He explained to me the details of my water heater and home water pressure with information that answered some issues we have been having. He was personable the pleasant during the plumbing inspection.

We had to run a dedicated line for our sauna. They were very knowledgeable, quick to respond, and quick to get the job scheduled after the initial visit. We had Billy and George that did our work and both were very professional and friendly. Will use them again!

Repaired sewer pump discharge line near the pump. Customer service was very responsive. The serviceman was knowledgable and thorough. I was very pleased with their work,

The serviceman (Richard) visited our home on May 8th in Antioch Tn. did an awesome job explaining the issues that he discovered and was very knowledgeable of the repairs. He went above and beyond of the normal visit to make sure we were taken care of.