Standard Air Conditioning Co.

Standard H&A is the super best! They kept our two elderly (24 years old!) HVACs alive for three extra summers and were super nice about it, not pushing new units at all (nobody appreciates the typical huffing and sighing repairman in that situation.) Then, when the time came, Standard did excellent install for the replacements at a great price. They arrived on time with all the people and parts needed to do the whole job, worked cleanly and rapidly. The final price was exactly as quoted. Now, we are moving and they have installed a new unit at the new house and did another premium job. They are neat, professional, and extra courteous. The after-sale service is concierge level. They check back on your unit a few months in, are always immediately available to answer a question and quick to come out and help with anything. Alexander and Marshall did our recent service check-up and they were great - arrived right on time, totally understood my description of a specialty adjustment I had in mind, had everything needed on the truck, and completed it in surprisingly minimal time. They even showed me how to set preferences on my Nest thermostat so I didn’t have to look it up. Plus, they were just so nice and professional. I wish I could give more stars.

A neighbor recommended Standard Air just yesterday. We arrived home after being gone for the day, only to find the 2nd floor was a toasty 86 degrees. My daughter and her husband were staying with us, and both of the guest bedrooms are upstairs, and with the outside temperatures in the mid-90's, we were definitely needing the A/C to work. It's not too comfortable to sleep when the inside temperature is approaching 90 degrees.

It was 5:30pm and I called Standard Air. I talked to Forrest and he could not have been more pleasant and helpful and interested in "getting us comfortable". To my surprise and delight, they had times available IMMEDIATELY or the next day at 10am. He offered multiple times to come right over (again 5:30pm) and try to resolve our problem. We accepted his offer.

Forrest came right over and diagnosed the problem and got the upstairs A/C working. He was knowledgeable, pleasant and very focused on improving our comfort ASAP. And he succeeded. Turns out, the defrost board had malfunctioned, but he was able to make it so the system would run on a temporary basis until they are able to install a new board. The fix was diagnosed accurately, a temporary repair completed and the replacement board ordered. And all the prices and quotes were accurate and "as discussed". No surprises.

My neighbor was exactly right...Standard Air is a "go to" service provider for you HVAC needs. Happy to have their business in my Contacts!

Standard air conditioning responded to our loss of heat within minutes and was out the next day to replace the unit. They were professional, knowledgeable and through with their evaluation of the problem. They left the outside are better than they found it. We will use them again for all of our heating and cooling needs! Becky Yarnell

I had a great experience with this company I’m thankful for Carson to come over and fix my situation I will be staying with this company they’re awesome Carson is a wonderful guy very smart team leader I like them a lot they did me good they fixed up my HVAC system that I had a problem sincerely Danny James June 16, 2023

We woke up this morning with no heat and after my husband tried what all he could do get it working told me I needed to call help. When I called Standard I spoke with Amy who went above and beyond to get us help today! She’s so friendly and helpful! Forrest texted me he was 15min away literally 20min later and this is when Knoxville is freezing and everyone is booked up. Forrest was super wonderful and the 2 guys that came later were as well. They had my heat back on in no time and were reasonable. I can not thank them enough and I will not be using another company as long as they are around.

Standard delivers far above a standard performance in my opinion.
They recommended and installed a 2 zone dual fuel system in my new house and I'm very pleased with its performance. Standard has been maintaining my system for 3 years and their overall performance is excellent. All around nice team!

We have been using Standard for several years and highly recommend them. Bruce and his entire staff run this company the way a company should be run. They are the very best company we have ever used for anything. I wish more companies were like this…great communication, very knowledgeable, great follow-up and very courteous.

Had to have a new HVAC unit installed right before Christmas, which is never a good thing. Eddie came out initially and thought he had a cheaper fix for my 1999 Trane unit that Standard has been nursing for about 2-yrs. But it was finally too far gone. So Eddie and Curt came out and installed a brand new Lennox system. All of this happened in a matter of 3-days. The whole team was focused on getting our heat back for my family as if it were there own family.

From Forrest and Bruce to Eddie and Curt, everyone is a caring professional who knows their business well, but also has an incredible customer focus that truly stands out.

I would highly recommend this team to anyone for service, repair, installation or whatever you need in the area of HVAC. We won’t be shopping anywhere else.

Very satisfied with the work and all the techs that installed my new unit. I definitely recommend this place.

I called Bruce because my 92-year-old mother-in-law's heater was not working. He sent his guys out almost immediately to fix it and they did a great job for a more than fair price.