MCH Nashville, LLC

I just bought my first house and the AC unit was giving me trouble. MCH came highly recommended, and I loved that they are a family owned business. They came out within 24 hours, and Aaron was extremely thorough. He meticulously cleaned my unit, replacing a part for me, and was communicative the entire time. He let me know as long as I take care of it I don't have to get a new unit any time soon. Every employee I spoke with from start to finish was so kind and helpful. I love seeing a small business be really really good at what they do, and plan to only use MCH for all my future needs.

We own several short term rentals! Always professional! Always on time! Best pricing! Aaron, our tech, is awesome .. always goes above and beyond to explain what’s happening and what he’s going to do to fix the problem! Rhianna, in the office, is the same. Always on top of things!! Highly recommend!

Was super excited to use them since they worked on my previous home. They charged me for product they did not even use ( not cheap). They used old material that was already in my current home when the whole purpose was to replace it since it was old. When asked if they used brand new material they said yes, I let them know I checked the work and they didn’t. They did send someone back out to finish the job “correctly”. Scheduling issues was a big thing. Was told one day, and no one would show up. Brand new HVAC and they still managed to use the 10+ year old metal rusted pipes and left the uncut new one in my yard. Not a honest company.

MCH Nashville are perfect professionals. Their service is quick and proficient and their techs are considerate — from their kindness to making sure they keep your house clean if they have to come inside. The office staff also delivers patient customer service and never make the urgency of your issue a bother.

We recently had 5 service calls for our HVAC between thanksgiving and February. We knew the unit didn’t have much life left but when it died, it went quickly. Our tech Aaron was diligent to help our unit last as long as possible but ultimately recommended an immediate replacement. He informed us of the TVA UpLift program which is linked on the MCH website through which we were approved to receive a grant for a new HVAC unit and other energy efficient improvements to our home, saving us thousands of dollars this year and in the years to come. We were even able to request MCH as our preferred contractor for our UpLift installation.

We’ve found our go-to techs for all our home maintenance needs. Thank you, MCH!

I just had an excellent experience with MCH this past week. Our AC went out (in this crazy heatwave) in the middle of the night. Someone was able to come out on a holiday (July 4) to assess the situation. By 11am the next morning our unit was completely replaced, up and running. The crew was professional and did a great job. Can’t say enough about how well this was handled and with such expediency.

Jason and his crew installed a new super-efficient Mitsubishi heat pump in our 1925 home in East Nashville and they did fantastic work. Their pricing was right in line with another quote I received and they were very respectful, clean, and communicative during installation. They were also diligent about wearing masks in the middle of COVID which was greatly appreciated because we have a newborn and mother-in-law living with us. We’re thrilled with the new unit and highly recommend MCH!

They market themselves as quality driven; couldn’t say the same after experiencing first hand the kind of “qualify” they provide their clients in their Residential Department.

Company busted a water main while working on a home down the street from me. Whole street had brown water/no water in tap.

Fantastic! fabulous and any other superlative you can think of. I had been without my a/c since the 4th of July. Naturally, I was not pleased. MCA answered my request within minutes and had a crew out here the following morning. The actual crew was efficient, personable and professional. And I was given choices and ended up with an excellent unit at an amazing value. I could not be happier with my new unit, American Standard, and the service I receive from the start to the very immediate finish. I highly recommend this company for quality products and service.

I really appreciate the professionalism of MCH. Everyone we interact with is helpful, prompt and doesn't leave us without a solution in mind. Today our AC went out, and assumed we'd have a hot mess on our hands. MCH not only fit us in same day, but Zach showed up earlier than expected and fixed the issue right away. He was also considerate of our sleeping baby while he was in the house. Friendly and knowledgeable. THANK YOU!!!!