Integrity HVAC Service Heating and Cooling

It is all in the name! Called and had them give me a second opinion as the first estimate from another local vendor didn't seem right. Chris (Owner) came out himself and spent the better part of an hour doing a very thorough diagnostic of my furnace, which another company had told me had a cracked heat exchanger and needed to be replaced. Integrity (Chris) showed me the real time pictures on the inside of the heat exchanger, and both he and his assistant said it looked brand new and was not cracked. Gave the entire system an examination and then a clean bill of health too! Very professional and very courteous. I will use them again and I highly recommend!

Both the owners, and technicians of this company are highly unprofessional, and inefficient at completing even the most basic HVAC tasks. I’m not typically one to leave bad reviews, but after our experience with the company, I’ve felt the need to share this review in hopes of helping out others from going down the same “Integrity” rabbit hole as we unfortunately did.

I contacted this company a few weeks ago bc our 20 yr old AC stopped working. The company worked within our schedule to send a tech. The tech promptly diagnosed the problem and gave a price. The price was fair, but we realized with the age of our unit this would continue to be a problem, therefore we asked for a quote for replacement unit. The tech Andrew gave us a quote and we spoke with Tabitha to get our unit installed. Of course due to the price we went for financing with the company they use. The financing company was incredibly helpful and affordable. The AC company also corrected an error that was made promptly and with kindness. I have been impressed with their service, technicians, and the office staff. This company lives up to their name and puts the
"I " in integrity. We will continue to utilize them for our needs in the future after a steller experience.

I called them after normal hours and was able to get someone on the phone. They set up a time for the next day, and boy was it needed. With the temperature inside sweltering, the technician was able to find the issue and get it resolved quick as lightning. He was polite, direct to business and answered all our questions. Best of all, the repair didn't cost too much, and I would definitely recommend this company for others to use.

My wife and I chose Integrity based on other reviews and we were not disappointed. Chris was exceptionally professional and informative. His desire to help others shows through in his attention to detail. The pricing was excellent, especially for a service call at 7pm the day before a holiday. This was our first experience having to have service on a central AC, and we couldn't be more satisfied with the result.

Chris Tate came very quick to our a/c unit not working in our apartment (property management wouldn’t do anything). He diagnosed and fixed our a/c within 30 mins, now that is professional and quick! Will definitely keep going back for any future HVAC issues! 10/10 recommend!

Chris and the gang at Integrity installed two HVAC units at Christ First Church, in our temporary building. They went above and beyond to get us going! I have nothing but praise for this company. Can't wait to use them again when we build our new church. AAAAA+++++

Chris Tate and his staff are awesome and always come out the same day that we call. He is very reasonable on his parts and service prices as well. I highly recommend this local business to anyone who needs HVAC services.

A/C went out on a Saturday. Called them up and within 20 minutes, Chris was at my house. He thoroughly diagnosed the problem, and quoted me a fair price. He replaced the part that was needed. Quite educated and he answered all my thousand questions without a stitch of attitude. Would definitely call again for any issue.

Brad showed up the same day I called. He got me through the first day and came back on day two with the parts. Very professional and courteous.

I was really dreading having to call anyone because it's hard to even get people to show up anymore. Not only did they show up when they said they would, the corrected the problem quickly and affordably. They've got my business from now on.