Blue Air LLC

Blue Air is great! In addition to doing a great job with the actual installation of my furnace, they followed through with every single thing they promised. They said that they were going to be there at 8:00am, and they were. They said that they were going to e-mail me a copy of the warranty, and they did. They were on-time, courteous, and did it all at a competitive price. That kind of dedication and follow-through goes a long way with customer service. I highly recommend Blue Air!

I wrote the above paragraph 8 years ago, and I just wanted to amend it. I recently used BlueAir to install a full HVAC system in my new house two years ago. Since the installation, I have had to rely on BlueAir for some follow-up work. Both Marianna and Mark have been extremely accommodating, and follow through to ensure that their customers are satisfied. Marianna even took my phone call after hours when I needed to speak with her. Thanks for the great customer service!

We have been using BlueAir for years and have recommended them to several friends. They are always prompt to respond and quick to solve any issues we've had with our system. We recently decided to replace our 20 year old AC units. After comparing prices, we again moved forward with BlueAir. Their prices were fair and the work was done in a reasonable amount of time. The crew was professional and cleaned up thoroughly after their work. Units are great, so hopefully we won't see them for awhile ;).

I choose BlueAir based on a recommendation from a colleague. We called them in the morning and they came out the same day at 3:00 pm. Although it turned out that our A/C unit just needed some more refrigerant, the service technician was very thorough and gave our system a complete check over.

He was very polite and helpful and answered a lot of questions I had about how our A/C actually works. Once he'd added the refrigerant, he stayed to make sure the house was cooling down before he left. I was very satisfied with the service!

We've used their services several times lately. Polite, organized, highly competent, on time, and their telephone person has the nicest possible voice.

A big thanks to BlueAir. They took the time to properly diagnose an issue with our heating/cooling system today. I really appreciate the professionalism, dedication and courtesy of the technician. He seemed to really care about doing a good job and finding the solution. We'll be using them again.... Excellent job!

BlueAir has repaire my central air system on several occasions over the last 6 years. In every instance they have diagnosed the problem and made the repairs. What I really like is that they fix what is broken and nothing else. The recommendation on what might be breaking soon are helpful, but there is never any pressure to upsell services I do not need right now. The 1 year repair warranty (for what ever was fixed, not the whole system) is comforting.

I think Blue Air rocks! We use their AC service for our home and investment property. I recently requested a service call in the afternoon and they had a tech at our house the next morning!!!! Their tech offered some terrific solutions to our home cooler. Blue Air is an excellent value !!! I would recommend them to everyone!

Blue Air was very professional and courteous. They responded quickly to my call and did an A+ job with the repair.The cost was also very reasonable.They were recommended on a neighborhood forum and they will be my new go-to for future service.

My AC wasn’t working so I called BlueAir for diagnostics. It turned out to be an electrical problem. I called my electrician. The technician from BlueAir explained to my electrician exactly what the problem was, what he needed to bring, and gave me the extra info I needed for my electrician. Even my electrician was impressed with the service I got!

(I submitted a service request online after they closed. They called me upon opening the next morning and got here the same day.)

Terrible customer service, got home from work to a 92 degree upstairs house and 85 degree downstairs. The "on-call" tech had a "booked schedule the rest of the night and said he could fit me in the next day around 7pm. So it being summer time in texas I decided to go stay in a Hotel were i could sleep without sweating all night. Soon after 8 am I received another from Blueair saying they are not able to make service calls after 3pm, and could not "fit you in a appointment" However when I spoke with the "on Call" tech the day before he was already at a customers house at 6pm and was "booked" the rest of the night. Terrible customer service and rude people to talk to!!! would leave a 0 star if i could.