We use them for 6 restaurant locations and can’t speak highly enough about their team and services. We use them for all of our HVAC and cold side needs as well as ovens and installs. They are our one stop shop for all of our needs. The entire team is super professional and always fast.
We are incredibly pleased with the service Gemini has provided our church. Shad and Dustin went above and beyond to meet our needs, and have been extremely responsive with any question or concern we have had, even after the job was completed. Seriously, we can't thank them enough for all they've done!
Hill Country Pro and Gemini have done all the work on our Church HVAC and done a good job since the new building was built. They have done a very good job, sometimes even providing same day "emergency" service calls. BUT, when I let them bid on a new HVAC system for my house, I really got a sense for who they are as a company. There pricing was VERY competitive and ALL my questions were answered promptly. Their crew was on time and even though it was a muddy day, not a bit inside. They were nice, explaining things and answering my questions as they went. The install was half a day, just what they said it would be. The guys did an excellent job, after they left I had only one issue which they promptly resolved. Thanks Gemini - Ashley, Shad, Roberto - You guys are my "go-to" for HVAC.
I give one star because that is the lowest you can go. I had two brand new units installed at my place of business one year ago today during the build-out. The total cost was over $10,000. They have never worked to my satisfaction. I have placed service call after service call. I was asked to buy a thermometer and send them pictures to prove that the thermostat was faulty - this was after they moved it and left a gaping hole in the wall for months. In fact, the units perform so poorly I hired another company to come in and make sure they were new units. They are new units, however, several shortcuts were taken in the installation that will shorten the life of the units. I notified Gemini and asked them to correct the problems but to this date I don't know that it has been corrected since I can't get on the roof to check fan belts, drain connections, etc. I can't say how disappointed I am with this company and with my general contractor for hiring them. Once again today I am waiting for service with a thermostat that reads 68 degrees but the humidity inside is closer to 80%. Since my business caters to children and their parents the environment is very important. When your clients ask if the air conditioner is out again you know you have a problem. I highly recommend you use someone else.
The A/C at my office stopped working 2 weeks ago, and I called Gemini Mechanical who had but my system in 6 years ago and has helped me with some other A/C related services since then. They are always so great, efficient, responsive, and fair. I will keep using these guys over and over again because they do such a great job and treat people fairly. Try then out - will will be glad you did - I was!!
I can't recommend Hill Country Pro enough. They repaired my HVAC unit and ducts and vents in a house that my family owned in Austin and even though I was living in Cypress at the time, I knew I could count on them and they communicated with me and kept me up to speed on how things were going.
Hill Country Pro HVAC is a fantastic place to work! If you enjoy where you work that's half the battle. There is a true and genuine concern for ALL staff that makes Hill Country Pro HVAC stand alone.
Paul, Scott, Jesus, and Dustin were here to replace our AC at the office. They were such a nice group and got the job done quick :) Thank you guys for saving the summer!!!
Justin Dalton
We use them for 6 restaurant locations and can’t speak highly enough about their team and services. We use them for all of our HVAC and cold side needs as well as ovens and installs. They are our one stop shop for all of our needs. The entire team is super professional and always fast.
The Sanctuary Church
We are incredibly pleased with the service Gemini has provided our church. Shad and Dustin went above and beyond to meet our needs, and have been extremely responsive with any question or concern we have had, even after the job was completed. Seriously, we can't thank them enough for all they've done!
Glenn Gibson
Hill Country Pro and Gemini have done all the work on our Church HVAC and done a good job since the new building was built. They have done a very good job, sometimes even providing same day "emergency" service calls. BUT, when I let them bid on a new HVAC system for my house, I really got a sense for who they are as a company. There pricing was VERY competitive and ALL my questions were answered promptly. Their crew was on time and even though it was a muddy day, not a bit inside. They were nice, explaining things and answering my questions as they went. The install was half a day, just what they said it would be. The guys did an excellent job, after they left I had only one issue which they promptly resolved. Thanks Gemini - Ashley, Shad, Roberto - You guys are my "go-to" for HVAC.
Megan Anderson
I give one star because that is the lowest you can go. I had two brand new units installed at my place of business one year ago today during the build-out. The total cost was over $10,000. They have never worked to my satisfaction. I have placed service call after service call. I was asked to buy
a thermometer and send them pictures to prove that the thermostat was faulty - this was after they moved it and left a gaping hole in the wall for months. In fact, the units perform so poorly I hired another company to come in and make sure they were new units. They are new units, however, several shortcuts were taken in the installation that will shorten the life of the units. I notified Gemini and asked them to correct the problems but to this date I don't know that it has been corrected since I can't get on the roof to check fan belts, drain connections, etc. I can't say how disappointed I am with this company and with my general contractor for hiring them. Once again today I am waiting for service with a thermostat that reads 68 degrees but the humidity inside is closer to 80%. Since my business caters to children and their parents the environment is very important. When your clients ask if the air conditioner is out again you know you have a problem. I highly recommend you use someone else.
Bryan Jamison
The A/C at my office stopped working 2 weeks ago, and I called Gemini Mechanical who had but my system in 6 years ago and has helped me with some other A/C related services since then. They are always so great, efficient, responsive, and fair. I will keep using these guys over and over again because they do such a great job and treat people fairly. Try then out - will will be glad you did - I was!!
Kelly Haddox
I can't recommend Hill Country Pro enough. They repaired my HVAC unit and ducts and vents in a house that my family owned in Austin and even though I was living in Cypress at the time, I knew I could count on them and they communicated with me and kept me up to speed on how things were going.
Galen Herz
Super friendly service, good people
David
Great service, explains the job, fair pricing, always makes the effort to come same day.
Shad Coats
Hill Country Pro HVAC is a fantastic place to work! If you enjoy where you work that's half the battle. There is a true and genuine concern for ALL staff that makes Hill Country Pro HVAC stand alone.
Holly Ray
Paul, Scott, Jesus, and Dustin were here to replace our AC at the office. They were such a nice group and got the job done quick :) Thank you guys for saving the summer!!!