Southwestern Comfort Air And Heat LLC

This is a company you can trust! From install through maintenance and repairs (fixing something I accidentally damaged), they're there every step of the way. They're responive, prompt, and really care about the customer. Thanks a million for keeping my home comfortable!!

Josh was very knowledgeable. He was able to install my unit for a lot less than other HVAC companies. I also, was able to meet the owner Kenny. He truly cares for his customers.

Highly recommended! Professionalism and attention to detail is like no other HVAC company I’ve ever used!

Easy company to do business with…personnel friendly and treats you well with what’s going on and what needs to be done…competitive pricing of equipment and services.

Purchased two units when this business had a previous owner. The cost of both, was close to 10K dollars. Both units are less than three years old. Flash forward it is summer, and had a minor issue with one of the units and it was not cooling or coming on during this Texas Heat. Called on Tuesday, and was told would be on the schedule for Thursday, due to the "nature of the business." I even explained the issues over the phone and sent photos of the issues, and was hopefully thinking a mechanic would at least give a courtesy call to check in or ask questions. However, due to the "nature of the business," communication and customer service was poor. Sure, it's Texas and it's hot and AC folks are busy, but too busy to make a five minute call? I called again on Wednesday to get an update, and still got the same response, "nature of the business." I was told due to the "nature of the business," we can not give you a time window for Thursday. I quickly called Fort Worth Air Conditioning Company and spoke directly with the owner, and as busy as he was he ensured me he would come by my house the same day I contacted him. During the same day, he contacted me to make sure we were okay, and that he would be on his way. He arrived in the time he stated and got us up back and running, and even showed me how to fix it myself if it occurs again. Even he was shocked at the poor service coming from Southwestern Comfort Air and Heat. Well, it's Thursday and I was supposed to be on the schedule and yet still no one has called with any communication or information. Safe to say; we will no longer be using this company. Thanks, but no thanks.

This is the place to go for your a/c repairs. Kenny is a very fair and honest man. Chris and James do excellent work. Holly in the office is very friendly and professional. All products are 100% American made. We're so happy with their service and products. I'm a very happy and cool customer. I will use them again!

So thankful we call this company. The guys came out same day to repair our ac, which starting acting up during these hot June days. Super friendly and knowledgeable about the equipment. Was fair on pricing. Thank you guys will definitely recommend to friends and family.

They showed up on time and went right to work on evaluating what was wrong with my HVAC unit and handled whatever the problem was. Definitely recommend to others who have any problems with theirs.

its a ten! cleaned up put the water hose away and looked at hot water heater and will send quote

GREST PROPLE , CANT THANK YOU THANK YOU ENOUGH . I was out of town and needed them to help me . Above beyond...