Loftis Heating & Air Conditioning

I appreciate this company. They have been a great company here in our rural community. They support the school district by working with the district to provide positive influence and promote growth. They recently installed my new HVAC system. In and out in a very timely manner. Quality work with a long lasting relationship between me and Loftis. Thank you!

I called on a Monday and asked for an estimate and was told the owner would be at my house on Friday. He never showed. I did receive an emailed quote on Monday but a lot of it did not apply to our situation and we had specific questions and needs. None of those were addressed. I feel like they should have let me know they were not interested in my new build.

Scott Loftis is amazing.... Dedication to customers is beyond excellent..had a new system installed 6 yrs ago. Been running flawless until this week. Called and scheduled service. I live on at the extreme limits of thier service area if not beyond. Scott came personally while on his way to a family gathering. He Had answers and a solution in less then 30 mins..all the while allowing me to ask tech questions to understand. Customer for life!!!!! (as long as they are willing to make the drive)👍

I was very impressed with Luke Loftis from the first phone call and throughout the installation process. He was professional, friendly, and fair with his pricing. He showed up personally to do the job and was here when he said he would be here. He installed a mini split heat pump in my home office and everything went very smoothly. I will not be calling anyone else in the future for my AC needs. I'm fairly new to the area but have already had an unsatisfactory experience with one of the other local AC companies. A relative told me I should try Loftis and I'm so glad she did! I value honesty, dependability and fair pricing. That is what I got from this company!

We had to have a technician out for our inside coil a week ago and were very happy with their service and fair prices. Then had to call them again at 8am on Christmas Eve because our outside unit motor was going out. They had the motor replaced and back running properly before noon, on a holiday! Nicest techs, phenomenal customer service, and so much cheaper than the company we had out 2 months ago to service the units! Highly recommend this company!

Your company came highly recommended and we discovered you have a top notch service attendant. Your response time was punctual and quick. Luke gave us straight facts on what our ac unit was doing and did not try to sell us a bill of goods that we don’t need. Which Is great considering we are retired and on a fixed income. We now have a yearly service contract with your company, at a very reasonable rate. Thank you

Very professional, friendly, and prompt! I could not have asked for a better experience on our AC woes that have mildly plagued us for years and finally were forced to deal with the issue. The installation looks great and the price was very fair! They have earned future business from me!

Update: After my outside compressor unit burned up approximately a year later, I found out the coil Loftis installed is NOT compatible with an R22 system (but told me it would do R22 & R14) and a leak patch chemical was added to it. This was all discovered after I initially called Loftis to come fix my AC again this summer and they stated they no longer cover Jacksonville.

Luke with Loftis came out to do my fall maintenance. He gave me some great advise and checked everything thoroughly. I really appreciated his honesty and I felt very comfortable with everything that he told me. I am so happy I found Loftis.

had them replace everything during remodel last summer...from exchanger & compressor, right out to all duct work & thermostat (heavy smokers owned the house). showed up on time, performed excellent work and the price? less than everyone we contacted in Tyler, Chandler & Athens for a 2-stage system (nobody else even quoted 2-stage). 1 quote in Athens was DOUBLE the Loftis quote for less equipment. y'all support Loftis so I don't ever have to call anyone else!

Quality work, always stayed in touch with me and installed the equipment I had already purchased. Great folks! I couldn't have asked for more. I definitely recommend Loftis, very professional and on time.