Search

Amenities

    Apex HVAC and Refrigeration Reviews - 16

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jevaughn Webster

    DONT DO BUSINESS WITH THIS COMPANY. IT IS A SCAM PEOPLE OF EL PASO TX , BE CAREFUL !!! Still had to get a different company to fix everything they did. Im only putting all stars to spread the message and assist hard working people to avoid thieves like this.

    So I recently hired this company on the 8 of june 2023 to do repairs on my AC unit. First starting with the diagnostic of the system. This company did not show up on time at all. The contractor JESUS SOLIS ALONG WITH ELU stated that their is a leak in the system based on my information. I explained had to refill the refrigerant in the system before. They charge me a total of 891 dollars to fix leaks and repairs. I agreed expecting results but was sadly mistaken. This company didn’t fix anything and basically stole my money. The labor and warranty is not even worth your money because they offer a 30 day warranty for labor and parts. Once we explained our issues they stated it would be more money to fix what they did. In other words they do not own up to the warranties either. They tried to claim they will fix our issues and stated that we was the problem as well. Within Three days I had to call this company back with issues and was worst off than I started. After confronting this company about everything they started to act as if I didn’t know what I talking about. This company is a SCAM , WASTE OF YOUR EFFORTS and mostly importantly your MONEY. PEOPLE OF EL PASO TX BECAREFUL!!! DONT DO BUSINESSES WITH THIS COMPANY IF YOU WANT PROFESSIONALS FIXING YOUR AC UNIT.

    Jason Donley

    Had our AC up and running in no time. The guys who showed up even tolerated my my dogs aggressive love with no problem.

    Liz Barr

    Choice Home Warranty arranged for Apex to send electrician, but they never showed up on the day of the appointment. I placed claim for home electrical issues. Choice sent me email with name of Apex HVAC and Refrigeration with phone number in El Paso, Texas with appointment time and date. No one showed up. If owner has issue, he needs to speak with Choice and his person that set up appointment.

    Deanna Moylan

    My washer broke and my apartment sent Apex out to get it fixed, Elu M was great! They were really friendly and everything was taken care of super fast, I didn’t have to worry about running out of laundry at all.

    Melly Amparan

    Had Jesus come out and check our two single units. He explained everything that needed to be done and asked for approval to move forward. Units were up and running within 45 minutes. Totally recommend this business and Jesus.

    Jazmine Ceballos

    My husband hired apex for a yearly cleaning of ducts and vents, Elu was very punctual and professional and did a great job. Extremely satisfied!

    jenny lopez

    Hired Elu M to come look at my AC, he was on time very professional and had my ac going within 30 minutes of arrival. Definitely recommend!

    Alex Soriano

    I needed the services of an HVAC Refregiration Company and someone recommended me to Jesus Solis from Apex. Great technician that explained the maintenance that my unit needed. Highly recommended!

    Diana Espinoza

    My friend recommended them to me as I had already had my unit checked by another company and they couldn't fix it. APEX came and solved the issue in less than an hour! Highly recommend, very professional and great price. Thank you!

    brenda martinez

    Jesus came to my bar on a last minute service to fix 2 dr cooler. Got the job done quick and 2dr cooler is working better than ever! Thank you! Highly recommend

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload