Circle-E Facility & Home Services

The service men came on time and were very friendly and professional. The water heater removal and installation of the new one went very smoothly . The cost was actually about a third of what another company quoted to do the same job. I couldn’t recommend them any more highly. Great company and service.

Professional and timely! I recently used Circle E for an electrical project at our home and would definitely use them again. Great work!

My AC unit was acting up, couldn’t figure out why. I found this company and called them and they got a tech sent out immediately. Within a few hours my AC was working good as new. The staff was extremely professional, very knowledgeable and the prices were reasonable. In this Texas heat, I would highly recommend Circle E for all of your AC/HVAC needs.

The service tech Jake actually showed up early and jumped into fixing my problems right away…Jake was very professional in his appearance and was polite and kept me informed of his progress and left the job site in great condition. Circle E staff were great and kept me informed of arrival time so I wasn’t surprised! I have used Circle E before and they are now my “go to” service company, I highly recommend them!

Our church had a major water line break and although we called other plumbers, only Circle-E responded quickly and discovered the issue. The city water line had broken and a city crew came out within 6 hours and repaired the break.

Jake from Circle-E arrived and within minutes had the valved turned off and provided all the information we needed. Sean also came by and verified what Jake had discovered. We are grateful for Jake and Sean and their concern and quick response to help us with this problem. Great job Jake and Sean!

Jake arrived promptly and was very helpful. He was knowledgeable and professional. He went above and beyond diagnosing the problem, explaining, and correcting a previous repair(outside of company) without prompting. Super thankful for his service, would recommend.

Circle -E is my go to general contractor for all my home needs! The owners and technicians are always so timely, knowledgeable, and respectful. They really take the time to help me understand, so I can make the best decision for my house. I live in a house that was built in the 40s so it can be finicky. Circle-E fixed the old faucets in my guest shower that were original to the house and would not shut off, and most recently they replaced my entire electrical panel and brought me up to the 21st century so I can safely use my power.

I would highly recommend them for any service big or small you need done at your house!

DOUBLE EMERGENCY handled immediately, twice this week!!!! As a Realtor I have a list of good plumbers but this week during Snow-vid 2021, I couldn't get a plumbing company on the phone to save my life. Someone on my Ring Neighborhood notifications recommended Circle E and I called them the second I got the notification. Kyle answered the phone immediately, and had a plumber at my door within 4 hours-SAME DAY! That was Wednesday and today I was notified from the water department that I had a major leak. I found the pipe in the yard and called them again. Kyle again had someone out within 2 hours and the pipe is being capped so I will have water again tonight. I cannot even begin to explain how professional, prompt, and caring this group is. I can officially say I now have a family plumbing company. Circle E is my personal and now professional choice! If I could give a 10 star rating I would.

The gentleman that answered (Shawn) was very nice and eager to help me after hours. He made me feel like a priority. Then Michael the plumber came over the same night within minutes of each other and was ready to get to work with the same positive attitude. They fixed the issue in less time then expected and I look forward to doing business with this team again on my next home projects. Thank you!

**UPDATE:

I received a call and email from staff offering their help and requesting removal of the review. This effort convinced me to up my 1 star to 3 star review. I wont choose them still, but it looks like they are trying to better themselves.

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I cannot believe how these guys are still in business. I normally do not waste time with such things but these guys seriously deserve this review.

For almost $10000 project, I wanted to test them, by starting with two simple light fixture installation at our dealership. They had to reschedule 3 times with a week in between each. First excuse " our manager" got deployed. Think of a business, when one person leaves, entire operation sucks. First sign of low quality that I missed.

We reschedule the appointment for a week later at 10.30. On the day of of appointment, the company calls me at 11.30 and apologizes by saying "we thought the parts were in stock but they are not, we will have them by x day"

I say okay, lets go with that. Today I call again, like everytime I call they have no idea who the caller is or what status of our case is, they have zero customer relationship management, each time you have to recite the whole story so they can actually make progress in understanding what one needs. With this third failure, I cancelled everything. I wish I could charge them for this dishonest and inapt business practice for wasting my time for so long.

Take your business elsewhere, or go through the same bs and find the same things out the hard way.