Air Masters

We were new to the area and were unhappy with our older AC performance and electricity charges, so we opted for a new system. I contacted our AC person from our original state, and he agreed our price quote was perfect from Air Masters, who was recommended by my daughter. Prompt, tidy, professional, over the top customer service… too good to be true! Will always use them! Thank you Air Masters!!!

Reliable and reasonably priced. Jorge, Bryan and Jose were diligent and professional. Frankly, I cannot imagine being pleasant and even tempered working in an attic when the temperature is 104° outside and yet, these folks were incredible. Their follow-up and follow through is especially noteworthy. I have no regrets in my engagement of Air Masters to fix and replace our air conditioning unit.

Our AC went out, called AirMaster spoke to Jose and he came the same day. He checked out what's going on and gave me my options. Quoted me a new (Trane) AC unit price was reasonable and gave me a Military discount, and it was installed the next day. Job well done, I strongly recommend AirMasters

We have used Air Masters several times now to replace air conditioners and furnaces in our home. Jose and his team do an outstanding job. The communication and service is great. We have recommended them to several neighbors and they too were impressed. Thanks for the great service Air Masters. You all did a wonderful job once again!

Everyone that answers the phones are always very polite and helpful. They were able to quickly come out and diagnose our A/C issues. Once we decided to get a new unit, Jose was extremely helpful and knowledgeable. He was able to get the parts quickly and then get them installed within just a couple of days. This was one of the best service experiences we’ve had. We have used this company (and Jose) before and we will continue to use and recommend them!

I recently purchased a new home and used Air Masters to have the A/C inspected on the property we were purchasing. The inspector from the inspection company stated the system was fine but I still wanted a second opinion. They not only came same day and were very professional but they found that the system was actually not going to make it through the summer. On top of that the freon being used was going to be illegal after the beginning of the year due to new laws. The seller agreed to replace the system before our closing. Then the week before closing the AC actually leaked and caused damaged to the flooring and walls. Air Masters then came even earlier to replace the system so that the sellers could get all the repairs done before we closed and moved in. This proved the inspector was incorrect and the AC was needing to be replaced. Thank you Air Masters for being knowledgeable, honest, efficient, and handling this with urgency! You saved us thousands of dollars not to mention a lot of stress being first time home buyers! The customer service rocked as well and I will only use them going forward. I recommend them to everyone.

The evaporator coil on our downstairs A/C unit failed, and I was not happy with the solution provided by my home warranty company and its HVAC contractor. So, I decided to research well-regarded service providers, and I heard wonderful things about Air Masters. I gave them a call and spoke with Jennifer whose customer service over the phone was absolutely top notch. She listened to my summary of the situation and within 30 minutes, she had Jose at my door to give my system a once-over and offer recommendations and an estimate. Just like Jennifer, Jose's level of customer service was second to none and he was extremely friendly and willing to walk me through the detail of his suggestions including rationale. The price quoted was almost the same as the "out of pocket" portion that my home warranty wanted me to pay as a supplement to the coverage they were providing. In addition, Air Masters was offering to install a Trane unit rather than an "off brand" that the home warranty was planning to install. I was so impressed by Air Masters that I decided to not use my home warranty to address the issue. Air Masters came back the very next day and installed the new Trane evaporator coil, and my house has never felt more comfortable! In addition, Air Masters installed some manual dampers (at a very reasonable price) and solved a long-standing problem where our downstairs master bedroom was constantly not as cool as the rest of our house during the hot summer. I cannot recommend Air Masters strongly enough and will most certainly use them for all HVAC needs moving forward. Best in class customer service, fair pricing, and quality workmanship!

We had Air Masters come to our house for a second opinion after another company told use we needed to replace both of our units and all the duct work. Jose was honest and said we didn't need all that work and he could keep the units working for a while which he did trouble free for over two years. We finally had to replace our larger unit and Jose and his team from Air Masters did it quickly and professionally. We couldn't be more appreciative. Thank you

Air Masters recently installed our two Air/Heat systems for both upstairs and downstairs. Workmanship is impeccable and tech (Jose) knowledge is exemplary while crew members highly commendable. Installation has been inspected by the city inspector and passed. Inspector also noted that it was a job well done with upscale units for the whole house. Just received our parts and extended labor warranty from Jennifer who did the registration for us. All in all we would gladly recommend Air Masters to anyone any time!

We had all three systems replaced since the original equipment was still in place from when the house was built 18 years ago. We used Trane units and the process could not have been smoother with no issues during the installation. Jose Garza and his team covered all the floors and also wore shoe protectors and never once touched a wall removing the old equipment or bringing in the new. They swept the entire floor of the attic and you can’t even tell they were in the house all day. I highly recommend them as they have exceeded my expectations in workmanship and professionalism!! Thank you Air Masters and especially Jose and his team.