Our AC went out and I tried everything I could to fix it, including replacing the capacitor. When all else failed, I called Arctic. Maddison answered the phone and was super friendly and accommodating, finding an opening the next afternoon, mid heat wave. Tana Bushnell called when he was on the way. He arrived before I got home and immediately got to work, calling me once he found the problem. When I got home, he was wrapping up and provided me with a payment link for simplicity and a military discount! He was timely, quick, efficient, friendly and respectful. Couldn't have asked for a better experience. I'll be recommending the company and using them exclusively in the future.
Scott and Tana are super talented technicians. Their work is excellent and they listen to their customers. Been working with this family owned company for 20 years.
The Arctic team is fantastic. Scott’s honesty saved us thousands of dollars. Two other companies refused to do anything but sell us a new condenser. Scott came in, assessed the issue and determined a fix, without trying to upcharge us, or sell us any new equipment. Our AC is now blowing cold, and we didn’t have to drop thousands on new equipment.
I will absolutely be coming back to Arctic when it’s time for a new system.
Scott from Arctic air came out to diagnose our air conditioner. He fixed it. It’s been working great ever since . He was very professional.Would highly recommend them.
My A/C quit working on a Saturday afternoon and I called Scott at Artic Air to see if he could help me. He came within about an hour and a half, diagnosed the problem and fixed it quickly so that my A/C unit began cooling again. I have used Scott in the past and I highly recommend him. He also took videos of before and after the repair so that I could share them with my HOA and our landscapers because the damage was done by ants getting into the unit.
Scott from Arctic Air Co. Came promptly. We have a child with a medical condition that they graciously prioritized to help us maintain a healthy and safe environment for. Thank you for your promptness and professionalism.
I was misdiagnosed twice by two large companies and knew that I was being BS'd. A friend referred me to Arctic because of awesome work they did for her before. Tanna came in and correctly diagnosed our problems. When the team fixed and correctly installed our duct work, they also removed all the old ducts and you can't tell they were ever up there! Every room is now frosty cool. Katherine made sure we were well taken care of all through the process and is superior customer service!!! Scott and his team really took care of us and made sure we were 100% ater the install was complete. If you are looking for the best, call Arctic Air!
AC quit working sometime last night, with a high of 104 today, no AC isn't an option. I called Artic Air Company first thing this morning. Had a very professional scheduler answer and squeeze me in for a same day service call( I'm an electrician, that's un heard of)! Tana, the tech, came out and diagnosed/swapped the capacitor in 20 minutes flat. Guy is a true tradesman and a professional that knows his stuff! Already recommended Artic to a friend and will be having them back out for a full AC checkup soon. Thanks guys!
Repairman was knowledgeable and polite. He tried very hard to set up the old thermostat but finally couldn’t. Came back and installed new brand and works great.
Tanna came on time and ready to work. He was absolutely awesome. Right away he began to work and identified the issue with the AC unit. Definitely recommend this company.
Ramblin Wrek12
Our AC went out and I tried everything I could to fix it, including replacing the capacitor. When all else failed, I called Arctic. Maddison answered the phone and was super friendly and accommodating, finding an opening the next afternoon, mid heat wave. Tana Bushnell called when he was on the way. He arrived before I got home and immediately got to work, calling me once he found the problem. When I got home, he was wrapping up and provided me with a payment link for simplicity and a military discount! He was timely, quick, efficient, friendly and respectful. Couldn't have asked for a better experience. I'll be recommending the company and using them exclusively in the future.
mike robbins
Scott and Tana are super talented technicians. Their work is excellent and they listen to their customers. Been working with this family owned company for 20 years.
Christian Incremona
The Arctic team is fantastic. Scott’s honesty saved us thousands of dollars. Two other companies refused to do anything but sell us a new condenser. Scott came in, assessed the issue and determined a fix, without trying to upcharge us, or sell us any new equipment. Our AC is now blowing cold, and we didn’t have to drop thousands on new equipment.
I will absolutely be coming back to Arctic when it’s time for a new system.
Arctic for Life!
Michelle Ravert
Scott from Arctic air came out to diagnose our air conditioner. He fixed it. It’s been working great ever since . He was very professional.Would highly recommend them.
Martha Curtis
My A/C quit working on a Saturday afternoon and I called Scott at Artic Air to see if he could help me. He came within about an hour and a half, diagnosed the problem and fixed it quickly so that my A/C unit began cooling again. I have used Scott in the past and I highly recommend him. He also took videos of before and after the repair so that I could share them with my HOA and our landscapers because the damage was done by ants getting into the unit.
James Brown
Scott from Arctic Air Co. Came promptly. We have a child with a medical condition that they graciously prioritized to help us maintain a healthy and safe environment for. Thank you for your promptness and professionalism.
Paul Detrick
I was misdiagnosed twice by two large companies and knew that I was being BS'd. A friend referred me to Arctic because of awesome work they did for her before. Tanna came in and correctly diagnosed our problems. When the team fixed and correctly installed our duct work, they also removed all the old ducts and you can't tell they were ever up there! Every room is now frosty cool. Katherine made sure we were well taken care of all through the process and is superior customer service!!! Scott and his team really took care of us and made sure we were 100% ater the install was complete. If you are looking for the best, call Arctic Air!
Patrick Nightengale
AC quit working sometime last night, with a high of 104 today, no AC isn't an option. I called Artic Air Company first thing this morning. Had a very professional scheduler answer and squeeze me in for a same day service call( I'm an electrician, that's un heard of)! Tana, the tech, came out and diagnosed/swapped the capacitor in 20 minutes flat. Guy is a true tradesman and a professional that knows his stuff! Already recommended Artic to a friend and will be having them back out for a full AC checkup soon. Thanks guys!
Dennis Gaiser
Repairman was knowledgeable and polite.
He tried very hard to set up the old thermostat but finally couldn’t. Came back and installed new brand and works great.
Adrian Castillo
Tanna came on time and ready to work. He was absolutely awesome. Right away he began to work and identified the issue with the AC unit. Definitely recommend this company.