Unfortunately, we used this company for a very large custom home build. They were unable to rectify the humidity situation in the house, which ended up causing replacement of the entire staircase, after it warped, and cupping of all the upstairs floors. They have very poor customer service, and the male who answers the phone is extremely rude and they also do not keep the records of what equipment they used for warranty purposes. We were able to get a different air conditioning company to completely fix our situation. I also feel sorry for our builder who had to redo a lot of the custom work.
Prepaid for maintenance. Maintenance was conducted. 2 days later the AC system that was just maintenance broke. air champion came out and quoted me a repair price. I thought the price was high and was skeptical about my AC breaking two days after being maintenance by then. I decided to call another company and get a quote. The quote was for hundreds of dollars less. The second company informed me that whoever last maintenance the unit left some things disconnected which led to the disruption. This company has been known to retaliate which is why my name is not posted. I called their champion and informed them that I would like a refund on future maintenance that was not yet conducted, they ignored me and never gave me a refund. The people on the phone were extremely rude and unprofessional as well once they found out they were caught. Avoid this company at all costs.
After putting up with an inefficient AC/Heating system for the last 10 years, we had a new heat pump AC system installed by Air Champion. The experience couldn't have been better. Everything went as Tim promised about the install. Mario, Pedro and the rest of the install team did a great job! Very hard workers, professional, respectful and our house was nice and cool when they left! We highly recommend Air Champion for your air conditioning needs!!
Air Champion team provided great service on my AC issues. From troubleshooting to getting the job done, all was handled promptly and professionally. My AC had several issues but it is running like a CHAMPion now! James and Tory provided excellent service. Give them a call!
We replaced an old AC system. Tim was open and honest about our options and he and Mario were great. They did everything they said they would do and were very professional along the way. It’s nice to find and AC company that can be trusted. New system installed and running great.
Crooks! Dishonest. Called because my A/C stopped working. Guy was here no more than 5min without even going into the attic for a full assessment and told my wife" you're going to need to replace your whole unit". He said our system was completely froze up. He told my wife he scheduled a appointment for the next day for a complete replacement bid. Once I got home 10 mins later I took a look. No ice anywhere! Called another company. System was fine. Just needed the coils cleaned and topped of with freon. Called Air Champion back to complain. They didn't seem to care. They couldn't get off the phone with me fast enough!
We hired Air Champions to help our church redo our A/C system due to growth - adding new units, reconfiguring current ductwork, more evenly distributing the air flow. This required multiple trips to the building spread over several months. They were very professional, gave us a quote which they stuck to and the few times they were running late, called us to let us know they were late. When we unknowingly let the invoice slip through the cracks, their office called to remind us to pay it - again, very professional and courteous and thanks us for our business. I would highly recommend this company if you need any type of AC or heating work done
Joni has been my favorite technician since we have used Air Champion for our AC needs. He is very friendly, on-time everytime, and keeps us informed on what he is doing in detail. Air Champion is a great company with a great employee and Joni should be recognized for it. Thank you, Joni, for all of your help.
I suspect that 75% of the time people only write reviews when they are upset about poor service. I try to write a review when I experience good service too. When I went to bed last night my house was a toasty 72 degrees - when I awoke this the morning it was a chilly 53! Both the upstairs and downstairs heaters were on the blink! What are the odds? I called Air Champion at 7:30 am. They promptly returned my call and continued to give updates. It was a cold, icy morning but the technician was here by 10 am. He quickly fixed the problems on both heaters - one being a disconnected wire, one being an ignitor switch. Both were fixed quickly and at a fair price. The technician (initials A.M.) I am not sure if you can post names - was polite, efficient and honest. Based on this experience I would recommend using this company.
Christopher Langan
Unfortunately, we used this company for a very large custom home build. They were unable to rectify the humidity situation in the house, which ended up causing replacement of the entire staircase, after it warped, and cupping of all the upstairs floors. They have very poor customer service, and the male who answers the phone is extremely rude and they also do not keep the records of what equipment they used for warranty purposes. We were able to get a different air conditioning company to completely fix our situation. I also feel sorry for our builder who had to redo a lot of the custom work.
None Ya
Prepaid for maintenance. Maintenance was conducted. 2 days later the AC system that was just maintenance broke. air champion came out and quoted me a repair price. I thought the price was high and was skeptical about my AC breaking two days after being maintenance by then. I decided to call another company and get a quote. The quote was for hundreds of dollars less. The second company informed me that whoever last maintenance the unit left some things disconnected which led to the disruption. This company has been known to retaliate which is why my name is not posted. I called their champion and informed them that I would like a refund on future maintenance that was not yet conducted, they ignored me and never gave me a refund. The people on the phone were extremely rude and unprofessional as well once they found out they were caught. Avoid this company at all costs.
margaret ugalde
After putting up with an inefficient AC/Heating system for the last 10 years, we had a new heat pump AC system installed by Air Champion. The experience couldn't have been better. Everything went as Tim promised about the install. Mario, Pedro and the rest of the install team did a great job! Very hard workers, professional, respectful and our house was nice and cool when they left! We highly recommend Air Champion for your air conditioning needs!!
John Perez
Air Champion team provided great service on my AC issues. From troubleshooting to getting the job done, all was handled promptly and professionally. My AC had several issues but it is running like a CHAMPion now! James and Tory provided excellent service. Give them a call!
Ryan Miller
We replaced an old AC system. Tim was open and honest about our options and he and Mario were great. They did everything they said they would do and were very professional along the way. It’s nice to find and AC company that can be trusted. New system installed and running great.
nate spooner
Crooks! Dishonest. Called because my A/C stopped working. Guy was here no more than 5min without even going into the attic for a full assessment and told my wife" you're going to need to replace your whole unit". He said our system was completely froze up. He told my wife he scheduled a appointment for the next day for a complete replacement bid. Once I got home 10 mins later I took a look. No ice anywhere! Called another company. System was fine. Just needed the coils cleaned and topped of with freon. Called Air Champion back to complain. They didn't seem to care. They couldn't get off the phone with me fast enough!
Mike Moriarty
We hired Air Champions to help our church redo our A/C system due to growth - adding new units, reconfiguring current ductwork, more evenly distributing the air flow. This required multiple trips to the building spread over several months. They were very professional, gave us a quote which they stuck to and the few times they were running late, called us to let us know they were late. When we unknowingly let the invoice slip through the cracks, their office called to remind us to pay it - again, very professional and courteous and thanks us for our business. I would highly recommend this company if you need any type of AC or heating work done
Andrew B.
Joni has been my favorite technician since we have used Air Champion for our AC needs. He is very friendly, on-time everytime, and keeps us informed on what he is doing in detail. Air Champion is a great company with a great employee and Joni should be recognized for it. Thank you, Joni, for all of your help.
S. Lane
I suspect that 75% of the time people only write reviews when they are upset about poor service. I try to write a review when I experience good service too. When I went to bed last night my house was a toasty 72 degrees - when I awoke this the morning it was a chilly 53! Both the upstairs and downstairs heaters were on the blink! What are the odds? I called Air Champion at 7:30 am. They promptly returned my call and continued to give updates. It was a cold, icy morning but the technician was here by 10 am. He quickly fixed the problems on both heaters - one being a disconnected wire, one being an ignitor switch. Both were fixed quickly and at a fair price. The technician (initials A.M.) I am not sure if you can post names - was polite, efficient and honest. Based on this experience I would recommend using this company.
James Jarvis
Very reliable Company.using them 16 years.
Installed the original a/c when we built and my replacement after 14 years.