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    BODENSTEINER SERVICE INC Reviews - 18

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dorian Gray

    Was able to get same day service for a sudden AC breakdown at my home. The visit fee was reasonable and was well explained. Turns out that today was an easy repair which the technician explained to me. Took about 5 minutes to unclog the line of algae and debris. The tech cleaned up the sink where the line was clogged and left things better then when he started. Grateful for a quick fix and a trustworthy, timely, organized service provider. Will call and use in the future and have already sent some friends their number.

    Jenni Holman

    This was my 3rd company I went to for my AC issues after the first 2 major AC repair companies gave me horrendous service & were outright criminal with their estimates on an issue that was not major and an easy fix that Bodensteiner had done in 20 minutes. I was being told to pay upwards of $5000 and one company even told me I needed my whole ceiling gutted out! Bodensteiner had it fixed in a day and I confirmed that I was basically just paying for the part I needed replaced. I’m convinced now this is the only place you can find ACTUALLY HONEST workers in the heights area! They are life saviors for sure.

    Audrey Taken

    They were responsive and had good communication. Came out and thoroughly explained the different system options. Installation went smoothly. Great value and product.

    Marina Masciale Nelson

    Bodensteiner does a great job. They are knowledgeable and very responsive. I always have a ton of questions, and they always patiently teach me.

    I used to have them at 5 stars but I am removing a star today because I was let down by a $90 service charge for a less than 10 minute visit (and they are located 1 mile from my house, so they didn’t have to travel far).

    I recently got a new AC installed into my attic a couple of weeks ago, which comes with a 1 year labor warranty. I started to hear a strange beeping noise from my attic, so I called them to come back thinking that it was HVAC related. They looked and said that the noise wasn’t coming from the HVAC unit, and then charged me $90 bucks.

    I emailed them saying that I was disappointed with such a high charge for a short visit/loyal customer and they didn’t even apologize, which was disappointing.

    Lisa W.

    Can't say enough good things about this company. Family owned business that cares about its clients. Also doesn't try to upsell you on products. Knowledgeable, honest techs. You won't regret calling them.

    Rivers

    The only company I trust. In a world full of con men it’s nice to know I can trust Bodensteiner to repair my problem. Ask for Hank. You won’t regret it.

    brittney Nazarian

    I can not say enough good things about Blair and Jessica! See I know the owner’s names because it is truly a family owned business. We purchased an old home and had many renovations to do. The AC part has been probably our least amount of headache. Not to mention when we had an issue with one of our units that’s much older they were at our house within 20 minutes of our phone call. They always find a spot for us and because we have little ones, it’s such a relief. Being without AC in these temps is scary! They are the most pleasant people to interact with. They are honest and in my experience have been the least expensive by far! They don’t take advantage of the price based on where you live!

    K Bum

    Family owned/operated and trustworthy.
    They never upsell and always take great care of our equipment. 100%

    charles storer

    During the last cold front, The exhaust fan on our gas furnace stopped working. Lenox did not have a replacement in stock. The BS I tech called all A/C supply businesses in Houston until he found one, drove over and picked the part up and returned the same afternoon and made the repairs. I couldn’t be happier about the service.

    Brent Braveman

    I have used Bodensteiner for the last 3 years. Highly recommend them! Responsive and professional. Routine maintenance and emergency services. Left a message at 5 PM last night, got a text at 8 this morning scheduling my service and they were here at 9:15. Use them!

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