HVAC Heroes, LLC

My furnace broke down out of blue. It was Saturday. Fortunately HVAC Heroes got to my place to check in 30 minutes and gave me a through analysis.
Since the furnace was already 20+ years old, I decided to change it as well as the compressor.
Considering a lot of money to replace the whole system, HVAC Heroes also gave me a quote of replacing the furnace only.
I compared 4 quotes, and eventually decided to go with HVAC Heroes. Their price was reasonable, and they could install the whole system the soonest, even on the President’s Day!
They came on time, and finished the job with quality. I later learned that they came from Houston to Austin to finish the work, because their Austin crew had trouble. I really appreciate their responsiveness and professionalism!

They did amazing and honest. We called them after another company said we needed to replace our entire unit, but instead explained and showed us exactly how the other company deliberately unplugged and covered a wire that they had tampered with and saved us thousands of dollars. I’ll continue to use their services from now on!

WOW WOW WOW I feel like 5 stars is cheating, they deserve 10 stars. I have used the big AC companies for over 25 years, but no more. HVAC Heroes is my go to AC company. I was truly blown away by Tristan's honesty and saving me tons of money that the big AC companies wanted me to pay. I want to buy a lottery ticket now, as I feel like it is my lucky day, as I had HVAC Heroes come out to my house and save me tons of money. There is no other AC company in my phone now, except for HVAC Heroes. No more big AC company, it is Tristan and HVAC Heroes

After a lightning, strike near our house or to AC units were acting up. We were not sure what was wrong, but Darren and Dustin diagnosed the issue and had us back up and running within an hour. Very professional, explained the issue well.
We appreciate that they are a family owned business as well, gives them a personal touch.

I was left without AC and heating for several days in my new condo after a botched DIY thermostat installation. When submitting my Thumbtack request, I received a call back for my consultation request same day and was able to get someone in the books asap. Chase from HVAC heroes was lightning fast in identifying the problem, was very patient and articulate in explaining the solution - almost like a teacher if you will. Soon enough I finally had air cooling through my vents and above all a smooth smart thermostat experience. Thanks for making my day HVAC Heroes! Smooth process all around. Would hire again when needed.

Wow. Super impressive. I called them after finding them on google because we were having problems with our AC. Within minutes, the very friendly girl on the phone let me know that they could send a tech to my house right away. They then confirmed that with a text and the tech then texted me to let me know he was on his way. He then texted again to let me know when he was 10 minutes away. They diagnosed the problem quickly, went to pick up parts and came back to fix it the same day. All along, texts kept coming to let me know their status. If/when I need AC work again, they will be first I call. Thank you HVAC Heroes!

HVAC Heroes was very responsive and helpful. Triston and Carmine who came out to help us were A++. They were friendly but straight to the point and honest about what was going on with our A/C system. I highly recommend them and will pass along their information to my friends and family if they ever need help with any HVAC issues.

Very professional and fast, I needed my air compressor replaced and the process was so smooth. I will be recommending this company to everyone I know they saved my life literally. Thank you so much again

My Nest thermostat started showing e103 error. Going through online forums it seemed like it would be the "contactor" of the AC unit. I found HVAC Heroes online. They were prompt in responding and was able to book an appointment with them for the next day. Triston from HVAC texted me 30 minutes before the scheduled appointment. He checked everything and concluded that it was contactor. This shows honesty. He did not try to upsell. Triston did his work quietly and efficiently. Before no time he was done, sent me an invoice on text, paid and done. I'd strongly recommend HVAC Heroes for your electrical problems.

Second time I had these guys come out. As always they do a great job. This company backs up there products day or night! Highly recommend! Great prices.