Wray's Air Conditioning & Mechanical Services

Worth every penny! Thank you Collin for going above and beyond with our AC and home. Anytime we call they put us on their schedule as soon as they can. They installed a new unit for us and explained everything. Collin has come out a few times as we adjust to this new unit and these high TX heat. He’s thorough and doesn’t leave (even at 8pm) until he knows it’s done and correct. Thank you again. Fantastic

Awesome and prompt service. We called in for an emergency service call, Collin came in a hurry with knowledge, courtesy, expertise and all the professionalism our previous servicer lacked. He fixed what they muddled and he will be our go-to guy in the future! Highly recommend Wray's for your HVAC needs.

This is a great company! We arrived home from vacation to find that our upstairs ac had stopped working. It was July, it was after 5 pm on a Friday, and the upstairs temperature was 99 degrees!! We have 5 kids that sleep up there, and we were worried that a technician may be tough to get. 1 call, and they dispatched an on call technician. He arrived, fixed our unit, and had cold air blowing within an hour. I love any service company that keeps on call staff. Call them when you need work done, and you will see why we rated them 5 stars!!

We have used Wrays A/c for over 25 years. Reliable, trustworthy, reasonable prices and Family Owned. They are not perfect, but will make it right when issues come up. Wrays will be there with great service when you need them. They also have a certified electrician on staff to debug complex electrical problems in this SE Texas heat and humidity. As with any ac service, bigger problems with the previous customer may delay them, but they let you know.

Great customer service from Wray’s. We had an issue with humidity in my second floor, they were able to provide me with 3 options (low, mid, high cost) and explain the pros and cons of each. They did not push the high cost option and in fact recommended the mid-range as the best solution for my situation. When the technicians (Dalton and Usiel) provided the service, they kept me sufficiently aware of the activity and were unobtrusive, very polite, and courteous, even when working for hours in a 120-degree attic. Now a few weeks after the service I am happy to report that the solution worked, and the humidity issue has been resolved.

Pricing very high. Charged me 900 for 8# R410. I understand a mark up but over 5x on freon? Called the office and asked the tech and both just said "we don't set the prices" price per pound is around $20 per pound (confirmed by office manager) . Pric gouging at its finest. Tech was also about 30 min late. Friendly tech. Charged 400 for leak check. So for 2 hrs and 8# freon is going to be over $1300? Wow.

Edit. They took off the leak test charge after I complained about the price

Called at 5pm. Had a technician at the house by 530. Incredibly knowledgeable and not once did I feel like I was the getting the run around. Shout to the technician Garret for the amazing customer service. That man deserves a raise ! First time using this company and will now be a long term customer because of him. Good prices and a quality tech !

I was not happy with the experience. Very expensive company. Not recommended by me. I believe that the reply to my review was not accurate and I have a right to my opinion. Tech replaced one $20 to 30 capacitor and charged me $292 for the part. He also estimated replacement ac units for over $10k a piece. My neighbors have recently replaced their units for much less. I stated that I felt their prices are high. It's my opinion and I will stand corrected. Obviously, I would not be reaching out to them when it comes time to replace my units.

Great family-oriented company! Always on-time, incredibly patient with the numerous phone calls I’ve made, assisted with after-hour concerns, and did a fantastic job with my HVAC installation and adjustment to insure it passes inspection.

Absolutely fantastic service! From beginning to end, everything was done so promptly and efficiently. Everyone was so courteous and professional. We truly appreciated the loaner portable units that helped us through until the job was complete. Thank you so much Wray's!!