Great service! Service technician Aaron is very thorough and knowledgeable. He presented well and is professional. They had a quick response time when I requested a quote. They were able to schedule an appointment quickly during a heat wave. A pleasant overall experience.”Would absolutely recommend this company to anyone.”
Easy to schedule, office personnel were very professional on the phone. Charlie came to my house to fix my issue. Very professional and knowledgeable. Spent the proper amount of time testing everything and figuring out the problem, and repairs were completed on the spot.
He arrived well within the appointment window, and communication was great - got a text when we was on his way, and I could even track how close he was so I could tell about when he would arrive.
Overall well done, would definitely use Dalton again.
I had a complete AC and heating installation with American Standard units. The company was very professional and responsive throughout the process. I worked with Cadie in the office and James in the field. The price was fair and transparent without pressure or gimmicks. They accommodated my schedule. The crew arrived on time and communicated with me during the installation. James came by as they finished to make sure I was happy. I was completely satisfied and recommend Dalton Air highly.
I was referred to Dalton by a friend…I am SO happy I was, let me tell you. They were very responsive and quick to assist. The tech (Charlie) was at our house and could not have been nicer or more knowledgeable. Please believe me when I say these folks are TRUE professionals! We will be clients for LIFE!!!! Thank you so much!
Dalton has been my A/C installer and maintenance provider for the last 6 years. Both Charlie and Aaron are excellent technicians and the dispatcher, Katie is super nice. When we were rebuilding after Harvey, James was the first contractor on site and personally came out to get us on track.
I called Tuesday, Aaron came out the next day to work on our A/C that wasn’t cooling correctly …. He was on time & kept me up to date with texts as to his eta…. There was still an issue so at 4 pm I called Ms. Katy, and she sent Charlie out immediately…. He tweaked something and it’s working great now. They are all nice professional and very responsive. My in-laws have used them for years and have also had great service…. Thanks so much Katy & Charlie & Aaron!!!
We had a great experience using Dalton Air Conditioning & Heating. Communication was GREAT! Prices were reasonable. They did a thorough inspection of our AC unit. Will definitely be using them moving forward. Thank you!
I have been using Dalton AC & Heat for many years. Cadie in the office is super helpful and quick to respond. James and Charlie have always been great to deal with and get the job done quick. Aaron was super professional and explained details and treated my tenants great. I’m a for life customer!!
We had a great experience with Dalton AC & Heating. We started off with an assessment of our current system with Charlie. Charlie was thorough in his explanation and expectations moving forward . He went above and beyond educating the science behind the A/C system. He was not pushy at all when reviewing choices for different types of systems, which we greatly appreciated. It helped that he was readily available when we had follow up questions. The crew that came out were professional. After they finished installing everything, they cleaned up any debris that was left over. Cadie and Mimi were always helpful and had great communication throughout the process. Cadie also assisted with arranging someone from the city of Pearland to come out to inspect everything and worked with our schedule.
From the moment I called Dalton Air Conditioning and Heating their customer service was amazing. Kate answered all my questions and was quick to respond. Aaron was professional when he came out, did a thorough investigation of our issue, and came back with solutions. Aaron was able to quickly schedule the repair so that our family had air conditioning as the temperatures begin to heat up in Houston.
Abraham Mathews
Great service! Service technician Aaron is very thorough and knowledgeable. He presented well and is professional. They had a quick response time when I requested a quote. They were able to schedule an appointment quickly during a heat wave. A pleasant overall experience.”Would absolutely recommend this company to anyone.”
Mike H.
Easy to schedule, office personnel were very professional on the phone. Charlie came to my house to fix my issue. Very professional and knowledgeable. Spent the proper amount of time testing everything and figuring out the problem, and repairs were completed on the spot.
He arrived well within the appointment window, and communication was great - got a text when we was on his way, and I could even track how close he was so I could tell about when he would arrive.
Overall well done, would definitely use Dalton again.
Michael Ainsworth
I had a complete AC and heating installation with American Standard units. The company was very professional and responsive throughout the process. I worked with Cadie in the office and James in the field. The price was fair and transparent without pressure or gimmicks. They accommodated my schedule. The crew arrived on
time and communicated with me during the installation. James came by as they finished to make sure I was happy. I was completely satisfied and recommend Dalton Air highly.
kevin gandy
I was referred to Dalton by a friend…I am SO happy I was, let me tell you. They were very responsive and quick to assist. The tech (Charlie) was at our house and could not have been nicer or more knowledgeable. Please believe me when I say these folks are TRUE professionals! We will be clients for LIFE!!!! Thank you so much!
Alberto Hernandez
Dalton has been my A/C installer and maintenance provider for the last 6 years. Both Charlie and Aaron are excellent technicians and the dispatcher, Katie is super nice. When we were rebuilding after Harvey, James was the first contractor on site and personally came out to get us on track.
Angela
I called Tuesday, Aaron came out the next day to work on our A/C that wasn’t cooling correctly …. He was on time & kept me up to date with texts as to his eta…. There was still an issue so at 4 pm I called Ms. Katy, and she sent Charlie out immediately…. He tweaked something and it’s working great now. They are all nice professional and very responsive. My in-laws have used them for years and have also had great service…. Thanks so much Katy & Charlie & Aaron!!!
Lisa and Kevin Keeling
We had a great experience using Dalton Air Conditioning & Heating. Communication was GREAT! Prices were reasonable. They did a thorough inspection of our AC unit. Will definitely be using them moving forward. Thank you!
Andrea LeCompte
I have been using Dalton AC & Heat for many years. Cadie in the office is super helpful and quick to respond. James and Charlie have always been great to deal with and get the job done quick. Aaron was super professional and explained details and treated my tenants great. I’m a for life customer!!
Nathanlee T
We had a great experience with Dalton AC & Heating. We started off with an assessment of our current system with Charlie. Charlie was thorough in his explanation and expectations moving forward . He went above and beyond educating the science behind the A/C system. He was not pushy at all when reviewing choices for different types of systems, which we greatly appreciated. It helped that he was readily available when we had follow up questions.
The crew that came out were professional. After they finished installing everything, they cleaned up any debris that was left over.
Cadie and Mimi were always helpful and had great communication throughout the process. Cadie also assisted with arranging someone from the city of Pearland to come out to inspect everything and worked with our schedule.
We highly recommend Dalton AC & Heating!
CRYSTAL SALLANS
From the moment I called Dalton Air Conditioning and Heating their customer service was amazing. Kate answered all my questions and was quick to respond. Aaron was professional when he came out, did a thorough investigation of our issue, and came back with solutions. Aaron was able to quickly schedule the repair so that our family had air conditioning as the temperatures begin to heat up in Houston.