Great service, punctual. They got in and provided diagnosis, AND fixed my unit on the same trip. Onyx will stay my go to hvac and plumbing company always!
Edward was/is amazing! Extremely professional & great at his job. He was very proficient & very polite easy to chat with. He recognized & didn’t do just a bandaid fix, but in fact went FURTHER & fix the issue all together, recognizing other issues! So grateful! Will def be using this company again! Thank you Edward!
I hired this company to do a construction project in Robert Lee due to the good reviews on here. Luis came out, bid the job & was responsive until he collected a $6000. Deposit. After that, the communication dropped, he made one excuse after the other why the plumber, the electrician, etc. couldn’t make it out to do the work. Then he would say they would be there day after day, week after week. They were supposed to start and finish the job in six weeks. Three months later still nothing. We learned that they had been fired and run off 3 other jobs recently due to same issues. We finally told them we couldn’t put up with this anymore and to return our money. We have never heard a word from Luis or the owner of the company since that day. Of course they never returned our money. Crooks! We are told the owner and Luis are best friends. Dishonest liars in business together from our experience. I would not recommend this company. They bid the job, took the $6000. down payment money and wouldn’t or couldn’t fulfill the job. This was our horrible experience with Onyx Solutions.
Edward came to replace my broken toilet. He is an exceptional service plumber and quite pleasant to chat with. I am referring all my friends and family to Onyx Solutions for their housing needs. Thank you so much Edward; you’re the best!
Edward fixed our tub in 20 minutes! He was our 2nd opinion because Mr. Rooter wanted me to spend an additional $250+ for a camera on the spot and turns out we didn’t even need a camera! We just needed someone who knew what he was doing. I’m so thankful we went with an additional opinion and I will be calling Onyx Solutions if anything happens again. So thankful!
What can I say about Edward that hasn't been said about Brad Pitt, he was smooth fast and polite, I'm very pleased with onyx solutions as a whole from Carla in the office to his manager Louis answering my questions. Will use onyx for life. Thank you Edward for all you did on my plumbing!
This company is the best in town HANDS DOWN ! very responsive and polite and Funny Edward the technician was very prompt and explained everything and did one heck of a job in a timely manner! Very honest and dependable! Thanks Edward You Rock!
Very impressed with Edward Parker. He is very friendly and professional. He is a very good technician and a wonderful asset to your company. I will refer my friends to use yall.
Onyx sent out Edward Paker. I was having fitment issues with my new kitchen faucet. He came and trimmed some areas, installed and water tested my faucet for me, will definitely call for my next issue.
tom sims
Great service, punctual. They got in and provided diagnosis, AND fixed my unit on the same trip. Onyx will stay my go to hvac and plumbing company always!
Rebecca Natividad
Edward was/is amazing! Extremely professional & great at his job. He was very proficient & very polite easy to chat with. He recognized & didn’t do just a bandaid fix, but in fact went FURTHER & fix the issue all together, recognizing other issues! So grateful! Will def be using this company again! Thank you Edward!
We B RVing
I hired this company to do a construction project in Robert Lee due to the good reviews on here. Luis came out, bid the job & was responsive until he collected a $6000. Deposit. After that, the communication dropped, he made one excuse after the other why the plumber, the electrician, etc. couldn’t make it out to do the work. Then he would say they would be there day after day, week after week. They were supposed to start and finish the job in six weeks. Three months later still nothing. We learned that they had been fired and run off 3 other jobs recently due to same issues. We finally told them we couldn’t put up with this anymore and to return our money. We have never heard a word from Luis or the owner of the company since that day. Of course they never returned our money. Crooks! We are told the owner and Luis are best friends. Dishonest liars in business together from our experience.
I would not recommend this company. They bid the job, took the $6000. down payment money and wouldn’t or couldn’t fulfill the job. This was our horrible experience with Onyx Solutions.
Nicole Paker
Edward came to replace my broken toilet. He is an exceptional service plumber and quite pleasant to chat with. I am referring all my friends and family to Onyx Solutions for their housing needs. Thank you so much Edward; you’re the best!
Melissa Matlock
Edward fixed our tub in 20 minutes! He was our 2nd opinion because Mr. Rooter wanted me to spend an additional $250+ for a camera on the spot and turns out we didn’t even need a camera! We just needed someone who knew what he was doing. I’m so thankful we went with an additional opinion and I will be calling Onyx Solutions if anything happens again. So thankful!
Davonte Taylor
Edward is the man! Fixed my tub in 15 minutes while in mid conversation. He definitely knows what he’s doing! Highly recommend you giving him a call!
Esteban Uvalle
What can I say about Edward that hasn't been said about Brad Pitt, he was smooth fast and polite, I'm very pleased with onyx solutions as a whole from Carla in the office to his manager Louis answering my questions. Will use onyx for life. Thank you Edward for all you did on my plumbing!
Melissa Lindsey
This company is the best in town HANDS DOWN ! very responsive and polite and Funny Edward the technician was very prompt and explained everything and did one heck of a job in a timely manner! Very honest and dependable! Thanks Edward You Rock!
Margaret Uvalle
Very impressed with Edward Parker. He is very friendly and professional. He is a very good technician and a wonderful asset to your company. I will refer my friends to use yall.
Duncan Elliott
Onyx sent out Edward Paker. I was having fitment issues with my new kitchen faucet. He came and trimmed some areas, installed and water tested my faucet for me, will definitely call for my next issue.