Great experience! The technicians Aaron and Alex were wonderful. They were prompt and very professional. They diagnosed the problem and gave their suggested remedy after a thorough review. Very knowledgeable. They provided me with very helpful education about my AC unit. Definitely recommend and will be using them for future needs!
I am very pleased to say this company is did an amazing job on getting the repair done on my AC unit. The tech Alex was here within 30 mins of me calling about my issue. The receptionist is very polite and professional and understanding. I will definitely do business with this company again . Thanks again Snow Bear Heat and Air.
My ac went out on a Friday night and my home warranty wasn’t going to send anyone out until the next Monday. I called and they came out that same day and got my ac working until my home warranty could come out. Customer service was absolutely amazing. Will definitely recommend to anyone having ac troubles!
AARON MCMURRY, very professional been messing with my air conditioners for 4 years with another company and Aaron finally got it all worked out. Aaron took the time to explain everything he's very knowledgeable in the work that he does. I'm very satisfied with his work.
I have a house with a very old A/C system that has been experiencing issues for the past year. We have used 3 other repair companies previous to calling Snow Bear, and we have spent well over $2000 in the past year on fixes that didn't work. We called Snow Bear because we were tired of not being listened to and for being charged for fixes that did nothing.
The office assistant as well as the service tech were very professional, responsive, and efficient. I really appreciated that they ran a diagnostic to find the problem. Most companies do not do that and it has lead to a lot of wasted time and money for us. The tech found the problem immediately and fixed it, as well as advised us about other potential maintenance issues and even answered our questions about replacing the system.
Aaron was here less than 2 hours after I called. He was very professional & knowledgable. He explained things very clearly. I was very impressed & will definitely recommend!
I've been getting my HVAC serviced by Snow Bear quarterly, for the last 2+ years. This team, from the receptionist to the techs, are consummate professionals. My system is over 16 years old and they keep it going without a hiccup! Most importantly, they have never tried to upsell me or pressure me into an unnecessary repair and they always go above and beyond what I would consider a standard HVAC service. EXTREMELY HIGHLY RECOMMEND!!!!
Alex and Aaron were very professional and on time. They diagnosed the problem quickly and fixed it just as fast. Great company would recommend to everyone!!!
Alexis Summers
Great experience! The technicians Aaron and Alex were wonderful. They were prompt and very professional. They diagnosed the problem and gave their suggested remedy after a thorough review. Very knowledgeable. They provided me with very helpful education about my AC unit. Definitely recommend and will be using them for future needs!
mel Fields
I am very pleased to say this company is did an amazing job on getting the repair done on my AC unit. The tech Alex was here within 30 mins of me calling about my issue. The receptionist is very polite and professional and understanding. I will definitely do business with this company again . Thanks again Snow Bear Heat and Air.
Logan Burnett
My ac went out on a Friday night and my home warranty wasn’t going to send anyone out until the next Monday. I called and they came out that same day and got my ac working until my home warranty could come out. Customer service was absolutely amazing. Will definitely recommend to anyone having ac troubles!
Joe Reilly
AARON MCMURRY, very professional been messing with my air conditioners for 4 years with another company and Aaron finally got it all worked out. Aaron took the time to explain everything he's very knowledgeable in the work that he does. I'm very satisfied with his work.
Nicole St. Germaine
I have a house with a very old A/C system that has been experiencing issues for the past year. We have used 3 other repair companies previous to calling Snow Bear, and we have spent well over $2000 in the past year on fixes that didn't work. We called Snow Bear because we were tired of not being listened to and for being charged for fixes that did nothing.
The office assistant as well as the service tech were very professional, responsive, and efficient. I really appreciated that they ran a diagnostic to find the problem. Most companies do not do that and it has lead to a lot of wasted time and money for us. The tech found the problem immediately and fixed it, as well as advised us about other potential maintenance issues and even answered our questions about replacing the system.
Belinda Wright
Aaron was here less than 2 hours after I called. He was very professional & knowledgable. He explained things very clearly. I was very impressed & will definitely recommend!
John Logue
I've been getting my HVAC serviced by Snow Bear quarterly, for the last 2+ years. This team, from the receptionist to the techs, are consummate professionals. My system is over 16 years old and they keep it going without a hiccup! Most importantly, they have never tried to upsell me or pressure me into an unnecessary repair and they always go above and beyond what I would consider a standard HVAC service. EXTREMELY HIGHLY RECOMMEND!!!!
Deborah
Super friendly and informative. They got me in on the same day as well!! Definitely suggest using them, was a pleasure.
Gabby Suarez
Alex and Aaron were very professional and on time. They diagnosed the problem quickly and fixed it just as fast. Great company would recommend to everyone!!!
Jeffrey Onstott
Aaron was very professional, helpful and knew his job, and was quick to explain everything and worked quickly. We will use Snow Bear again!