Chance was our service technician for a problem with our AC. Prompt call back within an hour of my call. Went out of the way to get over to my house quickly within a couple of hours or so of my call. Pleasant demeanor, polite, listened to the symptoms, quick diagnosis, repaired on the spot. He verified the efficiency of my unit after the repair was made. He offered some suggestions and offered a quote for a newer unit (mine is 17 years old) without trying to oversell or skew the results of an efficiency test negatively. Not the cheapest repair and I probably could have price shopped but I would be taking my chances there. Would recommend.
Chance was the repair person sent out to check to see why my Ac never responded to thermostat commands. He discovered the problem right away (user error) and educated me so that if I have the issue again, I am aware of whats going on. He also serviced the heating system so that when the cold front hits later today I can switch the AC off and use the heater. He was kind and courteous, so much so I've already recommended this company because of the excellent service provided. If I could give more than 5 stars I would.
Charlie is the best. He is always honest and never tries to sell you things you don’t need. He and his team work really hard and do their job for a fair price. He has worked on my systems for years and has never been anything but prompt, friendly and professional in everything he does. I cannot recommend him more highly for AC work.
Aire Serv was recommended to me by a friend, when my air went out and I was desperate and hot. Charlie came quickly and I believe he was very honest. My husband was out of town, and I did not feel as if he was trying to up sell me or give me the runaround. We ended up having to replace our whole system due to a leak and a large crack in system. Charlie was upfront with costs and they showed up early for our appointment for install. I am very happy with the service and quality of equipment. I HIGHLY recommend Air Serv of Stone Oak!
Great experience! Chance Marquez provided excellent service. Friendly and professional. Informed me in detail with photos of the issue and the his resolution! Will definitely be using and recommending Aire Service to friends and family.
John Perez
Chance was our service technician for a problem with our AC. Prompt call back within an hour of my call. Went out of the way to get over to my house quickly within a couple of hours or so of my call. Pleasant demeanor, polite, listened to the symptoms, quick diagnosis, repaired on the spot. He verified the efficiency of my unit after the repair was made. He offered some suggestions and offered a quote for a newer unit (mine is 17 years old) without trying to oversell or skew the results of an efficiency test negatively. Not the cheapest repair and I probably could have price shopped but I would be taking my chances there. Would recommend.
Samuel Michlap
Charlie is awesome! His team was very efficient, and polite. They did a top notch job and faster than I thought it would take.
Paul Guadarrama
Chance the technician was on time, very friendly and polite. He promptly made the repairs, and he needs to be commended.
afumoore
Chase was very professional. After inspecting our unit, he explained the issues abd showed us all of our options. Thank you for everything!
Joyce Mills
Chance was the repair person sent out to check to see why my Ac never responded to thermostat commands. He discovered the problem right away (user error) and educated me so that if I have the issue again, I am aware of whats going on. He also serviced the heating system so that when the cold front hits later today I can switch the AC off and use the heater. He was kind and courteous, so much so I've already recommended this company because of the excellent service provided. If I could give more than 5 stars I would.
Greg Stewart
Chance was punctual and got the work done quickly and efficiently.
SKYLINE ROOFING SYSTEMS LLC
Fixed my clogged lines on my AC unit in the attic. Chance was very professional, on time and got the job done fast.
Big Guy
Charlie is the best. He is always honest and never tries to sell you things you don’t need. He and his team work really hard and do their job for a fair price. He has worked on my systems for years and has never been anything but prompt, friendly and professional in everything he does. I cannot recommend him more highly for AC work.
Tami Loudin
Aire Serv was recommended to me by a friend, when my air went out and I was desperate and hot. Charlie came quickly and I believe he was very honest. My husband was out of town, and I did not feel as if he was trying to up sell me or give me the runaround. We ended up having to replace our whole system due to a leak and a large crack in system. Charlie was upfront with costs and they showed up early for our appointment for install. I am very happy with the service and quality of equipment. I HIGHLY recommend Air Serv of Stone Oak!
David Aguirre
Great experience! Chance Marquez provided excellent service. Friendly and professional. Informed me in detail with photos of the issue and the his resolution! Will definitely be using and recommending Aire Service to friends and family.