Tri-City A/C & Heating

Gabriel and his tech arrived early for the appointment. They were quick to deduce the problem and had the unit up and running in less than an hour. Afterwards, he took the time to explain what happened and the work they performed.

Second unit went out two weeks later, Andres came out this time. Great service from him as well. Prompt, respectful and on point.

Can’t say enough about these guys.

Overall I was left frustrated. After scheduling an inspection, the technician arrived and told me they do not work with metal duct systems. This was a waste of time and could have been screened for during my initial call. On a good note, I did appreciate how easy they were to get in contact with.

These guys are really great, I was blessed because I thought I needed a new AC right this minute and they came over to check it out and ended up just fixing my AC for now. Anyone else would probably just came over and said yes you need a new AC right this minute but these guys didn't now I could save a little bit more for when I do purchase one. God bless these guys and their business. Thank you very much!!

Guys were super nice and respectful of space. Very professional and great work done. Would recommend to anyone. I’m extremely happy and was proud to support a local owned veteran’s business. Prices were exceptional along with warranties.

Gabriel and his partner arrived promptly and diagnosed my ac system issue quickly and accurately. This was after hours on a weekend. They referred me to an excellent electrician which was ultimately the problem.

My technician arrived early on a holiday weekend. He was completely professional and thorough. My problem was diagnosed and fixed in less than an hour. He left every area he was in clean and neat.

From the beginning TRI-City AC has been great. Our 39 year old AC went out and with that being said we knew we were gonna have to get a NEW AC. Knowing how costly it can be we got 4 estimates, each company came out to do their evaluation and tried to get me into a bigger unit! EXCEPT Mr. Matthew not only did he point out what the other companies were trying to do but also explained what could happen if I did get an oversized unit. Also he was the ONLY one to go above and beyond and check out the attic where he found my ducts shredded and some not even connected! It was from a raccoon problem I had earlier in the year. I would had never known I had any duct issues to begin with had he not gone up there. They made installation an easy process for me, from helping me pick a unit to financing options! We are all around happy with our new unit and don’t dread the summers like we used too!

18 MONTH UPDATE- Still very appreciative to Owner Chris and his team. They came out to do an anual maintenance which is super thorough! While doing their routine they saw something a little unusual with my unit. They said their GM Gabriel would come out to check it for himself. Him and Chris came later to inspect. While doing their evaluation, Chris pointed out some minor issues from installation. He said although they weren’t a problem right now but maybe later down the road it could be. Even though my installation warranty had already expired he was still willing to take care of it free of charge. I really appreciate his honesty and the high standard he holds his company at. Least to say they will FORVER have my business as we as friends and family.

I had the positive experience of meeting Chris and one of his staff during a service call. They were both very professional and thorough. I got the sense that both took pride in their work and taking care of their customers. The earned my business.

By far the best HVAC company I've ever worked with. I'm a small business owner and 1 of my units went down. I called Tri-City that morning and they showed up the same day to help trouble shoot the problem. The owner Chris even came out to check on his crew and to help get my unit up and running. They are honest and fair when it comes to pricing. But their customer service is above par! I highly recommend them for any HVAC services you may need!
Tanning Salon/ Boutique owner

This was the first time I have used Tri-City. They went above and beyond to get my heater working during this cold snap so I wouldn't be without heat all weekend. They came out late Friday afternoon, diagnosed the problem, went to get the part and completed the work. If they treated a stranger like this, they have earned all my future business?