Vertex was great to work with and we will work with them in the future! Quick to respond and great with communication. Jorge was our technician who came out. He did a great job taking pictures and showing us everything that he saw. Allowed us to make a decision on what we wanted to do. We ended up choosing to use them for our regular maintenance. Great company and great people! Would highly recommend!
The Vertex team was on it! From setting initial service call, assessing the issue and then knocking it out, they were professional, punctual and a great value. Their service tech communicated the issues we had and quickly diagnosed and resolved them. All said a seamless experience. Highly recommend the Vertex team.
Very professional and knowledgeable. I had another company tell me my system needed to be replaced and quoted me $20K. I called Vertex for a second opinion and they fixed my issue for $1K and my system has been running great. My experience with them has been very positive and they communicate very well.
Monica was very quick and efficient at setting me up for my appointment and providing me information about their plans. Chris, our Tech, was very thorough and very sweet to answer all of my questions. Thank you! 🙂
The kind of service you always HOPE to get! George was prompt, super thorough and fixed my issue very quickly. Very nice fella! I see why these guys have such great reviews! Thanks again so much!
Communication was great with the office. Techs Chris and George spent a long time trying to diagnose a difficult problem, staying after typical work hours. They returned promptly once the part was ready, installed it, and it worked for a couple of days. They rearranged schedules to attend to us immediately and were able to find the additional problem. In my view, you learn a lot about a service organization when things do NOT go as planned. The folks at Vertex took great care of us, and we will certainly call them again should they need arise.
They showed up quickly, they were very professional. In no time they had my ac up and running for a fair price. Also the previous company I called couldn't fix it for 3 days. I'm glad I switched.
V. M. they are very professional and on time!! That’s extremely important having a busy schedule and family. These guys showed up, did a fantastic job and had us up and running!
Zac Davis
Vertex was great to work with and we will work with them in the future! Quick to respond and great with communication. Jorge was our technician who came out. He did a great job taking pictures and showing us everything that he saw. Allowed us to make a decision on what we wanted to do. We ended up choosing to use them for our regular maintenance. Great company and great people! Would highly recommend!
Jonathan White
The Vertex team was on it! From setting initial service call, assessing the issue and then knocking it out, they were professional, punctual and a great value.
Their service tech communicated the issues we had and quickly diagnosed and resolved them.
All said a seamless experience. Highly recommend the Vertex team.
Kyle Kalmes
Very professional and knowledgeable. I had another company tell me my system needed to be replaced and quoted me $20K. I called Vertex for a second opinion and they fixed my issue for $1K and my system has been running great. My experience with them has been very positive and they communicate very well.
Penny Wilson
Monica was very quick and efficient at setting me up for my appointment and providing me information about their plans. Chris, our Tech, was very thorough and very sweet to answer all of my questions. Thank you! 🙂
Jory Childres
The kind of service you always HOPE to get! George was prompt, super thorough and fixed my issue very quickly. Very nice fella! I see why these guys have such great reviews! Thanks again so much!
Lisa Estus
Communication was great with the office. Techs Chris and George spent a long time trying to diagnose a difficult problem, staying after typical work hours. They returned promptly once the part was ready, installed it, and it worked for a couple of days. They rearranged schedules to attend to us immediately and were able to find the additional problem. In my view, you learn a lot about a service organization when things do NOT go as planned. The folks at Vertex took great care of us, and we will certainly call them again should they need arise.
joshua burrell
They showed up quickly, they were very professional. In no time they had my ac up and running for a fair price. Also the previous company I called couldn't fix it for 3 days. I'm glad I switched.
chris blevins
V. M. they are very professional and on time!! That’s extremely important having a busy schedule and family. These guys showed up, did a fantastic job and had us up and running!
Keith Smith
Jorge was great! He was very competent with the Mitsubishi Mimi-split system.
Romy Lam
Shawn and his team are great! Responsive, efficient and professional. Highly recommend.